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Cinema Worker

2 weeks ago


Carindale QLD, Australia EVT Full time

Title: Cinema Employee Level 1

Event Cinemas is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.

Position Overview:

A team member at this level is undertaking induction and training to perform work within this level's scope.

Performs all tasks with customer assistance and cinema presentation as the priority, thereby supporting the seamless operation of a cinema entertainment complex.

Our Vision is being leaders in creating experiences and properties that escape the ordinary.

Our Purpose is to make the day better for ourselves, each other, our group, our customers, and communities.

We do this by living our values of empowerment, possibilities, and community. We achieve our Vision and Purpose by delivering on our goals and values.

Cinema Worker Level 1 Key Accountabilities

General Cinema Duties

  • Complete all duties as per standard operating procedures.
  • Maintain a high standard of cleanliness and hygiene through diligent cleaning practices throughout the cinema complex.
  • Ensures correct product presentation.
  • Policy and procedures knowledge including all WHS practises.
  • Prepare food and beverages for sale, following standards of quality and presentation.
  • Stock replenishment, in accordance with merchandising planogram.
  • Conduct ticket checks including online check-in procedure while providing assistance to customers, ensuring customer comfort is maintained.
  • Demonstrates and maintains a good knowledge of products and services offered to enhance the overall customer experience.
  • Knowledge of appropriate communication skills, including two-way radios.
  • Undertake minor maintenance and repairs as required.
  • Lost property maintenance.
  • Attend and complete all mandatory training sessions (as applicable) as designated by EVT.
  • Demonstrate awareness of and adherence to fire and emergency training and procedures.
  • May undertake cash handling training under supervision by a Cinema Worker Level 3 (or above).
  • RSA qualifications as required

Behavioural Capabilities

The following are the mindsets and behaviours required for this role:

  • Customer Focused: Dedicated to delivering excellence in customer sentiment. Strives to improve customer sentiment continuously.
  • Contributing to the team: Focused on creating a team-oriented workplace which fosters collaboration between colleagues.
  • Communication: Displays effective communication with all team members.
  • Decision Making: Ability to make effective decisions.
  • Work Standards: All tasks are completed to the highest standards.
  • Personal Presentation: Maintains personal presentation and grooming.
  • Safety Awareness: a commitment to following policies and procedures. Active participation and engagement in company health and safety initiatives.

Benefits & Perks

  • Incredible team member discounts from your first day on-the-job.
  • 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
  • Awesome winter and summer savings and discounts at Thredbo.
  • Rapid career growth opportunities through our EVT network.
  • Local community involvement, volunteering and charitable giving.
  • Australia and NZ's largest and most diverse experiences company

Please include in your application:

  • Your availability to work shifts. Our cinemas trade 7 days a week including nights and weekends. Our team are required to work at these times as required.
  • Any relevant skills or certifications including Food Safety, and Responsible Service of Alcohol.

Applications will be kept on file until such time as a vacancy occurs. Only applicants successful in obtaining an interview will be contacted.