Cluster Manager

2 days ago

Adelaide, South Australia Witchery Full time $90,000 - $120,000 per year

The Role

Reporting to the Regional Manager, this position is responsible for delivering the stores financial targets and company key performance indicators focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed within the retail store and overseeing the David Jones and Myer Concession sites.

Key Responsibilities

  • To drive sales, profit and ensure the achievement of all KPI's as set by the company
  • Provide inspirational leadership, training and developing team capability
  • Lead with a focus on strong people management
  • Maintain a focus on commercial acumen ensuring the team have an understanding of the performance of the store
  • Manage effective control of costs
  • Drive a customer centric culture creating a warm and genuine customer service experience
  • Adhere to all company behaviours, policies and procedures

The Ideal Candidate will have

  • Proven experience in managing high sales turnover, multi-site retail fashion stores
  • A passion for the retail industry, exceptional service and a strong sense of personal style and presentation
  • Ability to manage budgets, interpreting financial reports and generating efficient rosters
  • Demonstrated experience in managing for profit, with a commercial approach
  • Experience managing the performance, training and development of a large team
  • Skills associated with driving productivity with team members
  • Demonstrated experience in managing for profit, with a commercial approach
  • Ability to build strong relationships with relevant stakeholders, including senior leadership

Why work for us? 

  • A competitive remuneration package, including incentives
  • Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Politix, Trenery, Witchery and Mimco products. Further offers and discounts available at David Jones.
  • Excellent career progression involving regular training and on the job development
  • A genuine, open and high performing culture
  • Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships

About Us

Witchery is an Australian fashion brand, delivering on-trend pieces that capture fashion's latest mood. 

We're a daily source of inspiration, as we empower today's women to express themselves through our collections wherever their life or ambition may take them.

With a heritage of outstanding quality and design, we mix directional must-haves with beautiful basics, then add the finishing touches by way of fashion-forward accessories.

We are the Style Authority. We are Witchery.

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