Business Analyst

Position Summary

We are seeking a proactive and analytical Business Analyst to join our Sydney team on a fixed-term basis through the end of the year. This mid-level role offers the opportunity to make an immediate impact—streamlining processes, improving documentation, and enhancing operational efficiency across the business. The ideal candidate will have strong experience in process mapping and documentation, with the ability to translate complex workflows into clear Standard Operating Procedures (SOPs) and user-friendly training materials. This role is perfect for a self-starter who thrives in dynamic environments and enjoys turning ambiguity into clarity.

This role is located in Sydney, Australia.

Primary Responsibilities

• Collaborate with stakeholders to document and optimize current- and future-state business processes.
• Develop and maintain Standard Operating Procedures (SOPs) that align with business objectives and compliance requirements.
• Create engaging, accessible training documents and user guides to support consistent knowledge transfer across teams.
• Identify process improvement opportunities and support the implementation of best practices.
• Facilitate workshops and interviews to gather insights, validate process flows, and drive alignment.
• Maintain version control and ensure documentation remains accurate, current, and accessible.

Qualifications

• Proven experience as a Business Analyst, Process Analyst, or similar role, with a focus on process documentation and improvement.
• Strong understanding of business operations, workflow design, and stakeholder engagement.
• Excellent written communication and documentation skills with high attention to detail.
• Experience in the wealth management or financial planning industry strongly preferred.
• Proficiency in Microsoft Visio, Word, PowerPoint, and financial planning tools.
• Ability to manage multiple projects independently and deliver under tight timelines.

Desirable

• Experience in change management, training delivery, or process improvement initiatives.
• Familiarity with Lean, Six Sigma, or similar process improvement methodologies.
• Working knowledge of project management tools such as Asana or Trello.

This is a fixed-term position with a full-time equivalent base salary of $100,000 + superannuation.  Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package for employees.  Other rewards may include a meaningful annual cash opportunity and a comprehensive benefits package. 

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Focus is a leading partnership of fiduciary wealth management and related financial services firms. Focus provides access to best practices, greater resources, and continuity planning for its affiliated advisory firms, which serve individuals, families, employers, and institutions with comprehensive financial services. Focus firms and their clients benefit from the solutions, synergies, scale, economics, and best practices offered by Focus to achieve their business objectives. For more information about Focus, please visit 

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