
Service Advisor
2 days ago
About the Role
Big Rock Toyota are seeking a professional and customer-focused Service Advisor to join our service team. As the first point of contact for our service guests, you'll play a key role in providing a seamless and positive experience, from check-in through to vehicle collection.
Greet and assist guests with service bookings and enquiriesPrepare repair orders and communicate work required to guestsLiaise with technicians to provide accurate updates on vehicle statusMaintain clear and timely communication with guests throughout the processUpsell additional services and ensure all work is authorised and completed to standardSkills & Experience
Previous experience in a Service Advisor would be valuable but not criticalPrior customer service/sales experience essential (automotive preferred)Strong communication and interpersonal skillsAbility to manage multiple tasks and prioritise under pressureHigh level of professionalism and attention to detailCurrent driver's licenceBenefits
Monday to Friday work only; no weekends requiredOngoing training and developmentWork with a well-respected dealership and supportive leadership teamTeam member discounts across automotive products and servicesStable, full-time employment with opportunities for progressionBig Rock Toyota is a high-performing dealership committed to delivering exceptional service. We pride ourselves on our efficient operations and strong team culture. People enjoy working here because of the supportive environment and clear pathways for growth.
If this sounds like you, click APPLY.
We are an equal opportunity employer and would love to hear from you if the above details resonate with you
Eagers Automotive - Moving together.
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