Configuration Analyst

About the role

We're looking for a Configuration Analyst who thrives on solving complex problems, translating business needs into smart, efficient system solutions, and working closely with both business and technical teams.

This is your chance to join a collaborative, outcomes-focused team where your skills will directly contribute to delivering exceptional results for our members and clients in the superannuation and insurance space.

Permanent Full time | Melbourne or Parramatta based | Superannuation & Insurance experience only

In this role, you'll be accountable for:

• Working hand-in-hand with stakeholders to analyse business requirements and uncover the best configuration solutions.
• Building, testing, and documenting configuration changes across core registry systems, web platforms, and related applications.
• Complete Business Requirements where necessary and produce Configuration Specifications.
• Ensure configuration solution design meets business requirements and solution is understood by Business, Technical Development and Test Teams
• Supporting BA, technical, development, and testing teams throughout the full SDLC (Software Development Life Cycle).
• Applying your SQL and systems knowledge to deliver robust, practical outcomes.
• Troubleshooting production issues, conducting root cause analysis, and ensuring solutions meet business needs.
• Investigate and consult on pragmatic alternatives for short, medium, and long-term solutions to a problem
• Work and collaborate with third and/or vendor parties to deliver integrated system solutions

What you bring:

• 3+ years' experience as a BA or administrator in superannuation and/or insurance.
• Hands-on experience with registry systems and related applications.
• Working knowledge of SQL/Java/Oracle and the ability to navigate SDLC processes with confidence.
• Strong communication skills to bridge the gap between technical teams and business stakeholders.
• A proactive, solutions-focused mindset with a knack for identifying process improvements.
• Sound understanding of IT application and system design best practice.
• Experience working in an outsourced or offshored environment.
• Demonstrated understanding of business drivers impacting IT systems

Some of our Employment Benefits

• FlexiWorks – enabling our employees to work in the office and at home
• Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
• Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose. 
• Talent Referral Program
• Salary Sacrificing via Superannuation
• Employee Assistance Program
• Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
• Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft
• Novated Car Leasing

Culture at MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Successful applicants will be required to complete background screening prior to commencement of employment.