Lead Marketing Cloud Consultant

Australia or Philippines

AU

PH

We are seeking a Lead Marketing Cloud Consultant to join our Salesforce team. In this senior, client-facing role, you'll design and deliver Marketing Cloud solutions that drive impact across industries—from improving patient and citizen experiences to helping enterprises connect with their customers in smarter, more meaningful ways. You'll combine technical expertise with consulting skills to shape strategies, lead implementations, and deliver outcomes that create lasting value for organisations and the communities they serve.

Remote

Mav3rik, a Virtusa company, is a strategic Salesforce and MuleSoft implementation partner and trusted advisor headquartered in Australia. We're here for the change-makers and risk-takers — those ready to challenge the status quo and transform their world for the better. Our services span advisory and architecture, design and delivery, training, and managed support. We work collaboratively with clients to deeply understand their business needs and deliver high-impact solutions that drive measurable outcomes. We specialise in innovation and transformation within the public sector, healthcare, and highly regulated industries, with deep domain knowledge and proven success in complex environments. Our Salesforce and MuleSoft expertise is industry-recognised, covering both core business platforms and tailored industry solutions such as Salesforce Public Sector Solutions and Health Cloud. Mav3rik is proudly home to four Certified Technical Architects (CTAs) and contributes to multiple global Salesforce Partner Advisory Boards. As part of Virtusa, we now bring even greater global reach, engineering scale, and cross-industry innovation to our clients. Our capabilities extend beyond Salesforce, with proven experience delivering bespoke web and mobile solutions leveraging Heroku, AWS, Twilio, and other enterprise technologies.

You're the "roll-up-your-sleeves" type who is always willing to take on new and/or bigger challenges. You will be organised, adaptable, and capable of working across multiple projects and timelines. You will be a reliable source of information for each of the teams, with a curious mind, a desire to learn and excellent relationship management skills.

• Lead full lifecycle Marketing Cloud projects – discovery, solution design, configuration, integration, deployment, training, and adoption.
• Translate complex business & marketing requirements into scalable Marketing Cloud solutions.
• Design and implement multi-channel campaigns leveraging Email Studio, Journey Builder, Mobile Studio, and Automation Studio.
• Configure Marketing Cloud and apply best practices in data design, automation, and campaign execution.
• Build and optimise personalised journeys using AMPscript, SSJS, and advanced configuration.
• Collaborate with architects and technical teams to ensure seamless cross-cloud integrations (Sales, Service, Experience Cloud).
• Conduct workshops, training, and enablement sessions to drive client adoption.
• Stay ahead of Marketing Cloud product releases and industry trends, advising clients on innovative solutions.
• Mentor junior consultants and contribute to practice growth through thought leadership and solution accelerators.

• 7+ years' experience in Salesforce Marketing Cloud with a proven track record of leading large-scale, multi-cloud projects.
• Salesforce Marketing Cloud Consultant + Administrator certifications required; Architect or Specialist certifications highly valued.
• Mastery of Email Studio, Journey Builder, Automation Studio, and Mobile Studio, plus advanced AMPscript & SSJS.
• Experience in multi-cloud solutioning and integrations (Sales, Service, Experience, or Data Cloud).
• Ability to set technical direction and enforce best practices across projects.
• Proven success in leading teams of consultants, managing deliverables, and mentoring juniors.
• Strong background in executive stakeholder engagement, C-level advisory, and roadmap definition.
• Skilled at balancing strategic consulting with hands-on delivery when needed.
• Comfortable managing multiple clients and complex projects simultaneously.
• Passion for driving innovation and transformation in industries such as healthcare, public sector, and enterprise.
• Contributes to practice development, thought leadership, and building accelerators or reusable assets.
• Active in the Salesforce ecosystem (events, communities, user groups).

• Knowledge of applications, relational databases and web technologies.
• Knowledge of the digital marketing landscape including but not limited to Google Adwords, Meta etc.
• Data Cloud knowledge would be preferred.
• Experience with Agile development methodologies.
• A desire to work within a fast-paced, collaborative, and team-based support environment.
• Actively developing their professional network through participation in technology user groups, networking events, and technology organisations.

• Flexible work arrangements.
• Competitive salaries.
• Generous leave policies.
• Health and wellness benefit.
• Professional development opportunities.
• Salesforce training programs and certifications.
• Retirement benefits (superannuation contributions).
• Paid volunteer days.
• Career growth pathways.
• Recognition programs.
• Team-building activities.
• Insurance coverage (health, dental, life).
• Work Laptop.
• Referral Bonus.