Team Leader

Job description

Agency Department of Health Work unit Big Rivers Region - Clinical Employment Service Unit

Job title Team Leader - Fleet and Accommodation Designation Administrative Officer 5

Job type Full time Duration Fixed for 12 months

Salary $88,297 - $92,687 Location Katherine

Position number RTF Closing 03/09/2025

Contact officer Anne Sheales on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY

QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with

disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss

this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the

OCPE website.

Primary objective

Provide quality property and tenancy management service to clinical staff employed by Northern Territory Health Big Rivers Region in

the Katherine community. This includes managing and supervising a small team to facilitate incoming and outgoing staff, vacate and regular

inspections and maintenance requirements.

Key duties and responsibilities

1. Be responsive to the needs of Big Rivers Region Health Katherine based employees and ensure the availability of suitable

accommodation for approved staff.

2. Be responsible for management and task assignment of accommodation administration such as allocation, pre and post occupancy

inspections, quality and standards in relation to presentation, hygiene, housekeeping inventory control, tenancy agreements, internal

process streamlining and systems improvement.

1. Maintain utilisation and booking database of BRR owned and leased properties and management of the quarterly requirements for the

fringe benefit tax returns and invoicing of staff as required.

1. Be the first point of contact between NT Health BRR and Government Employee Housing for all information and issues.
2. Provide leadership, direction, management and mentoring to a small team to ensure the delivery of exceptional tenancy and customer

service in an environment subject to work pressure and competing priorities.

6. Manage the collection of Bond and Rent payments from staff and the reimbursement or withholding of the bond on successful or

unsuccessful exit inspection of premises.

7. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken in

order to ensure high quality, safe service and workplaces.

8. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.

9. Identify, develop, and advise on policies and guidelines pertaining to NTG Fleet and staff accommodation.

Selection criteria

Essential

1. Demonstrated sound analytical judgment, problem solving and critical thinking skills reinforced by demonstrated ability to grasp issues

readily and resolve problems with workable solutions or escalate issues for resolution where required.

1. Sound leadership skills including the ability to effectively supervise staff workloads, manage a small work unit, and guide, train, and

mentor staff.

3. Well-developed communication and interpersonal skills and the proven ability to build and maintain positive, productive relationships

with internal and external stakeholders.

4. Well-developed customer relations skills with the ability to manage client complaints/concerns with diplomacy, confidentiality and

sensitivity and ability to manage complex leasing and tenancy issues.

5. Demonstrated experience in driving a culture of quality & achievement by identifying opportunities for process enhancements and

efficiencies and implementing creative solutions that enhance service delivery and streamline operations.

Further information

Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice and

criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. For

immunisation requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with blood or

body substances), check with contact person for requirements.