Ward Clerk

15 hours ago

Australia Eastern Health Full time $60,000 - $90,000 per year

Special Care Nursery Ward Clerk

Permanent Full-time | 80 hours per fortnight | 5 week's annual leave + monthly day off Box Hill Hospital | Ward 3.3 | Close to cafes, public transport and shops Culture of learning and improvement | Partner in care at a leading health service  

Eastern Health

Eastern Health is one of Melbourne's largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is "Being a part of Eastern Health means belonging to a welcoming team of healthcare experts".

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

The Special Care Nursery at Box Hill provides a family centred approach to our families in our care. We are a 12-bed unit that care for unwell babies that range from premature to full term older babies.

To be part of the team you will need to be innovative, friendly and collaborative.

Our Nursery is passionate about providing best care, everywhere for our families that attend Eastern Health.

The ward clerk is fundamental to ensuring quality customer service, and administration duties including receiving phone calls, contacting medical staff, coordinating the in-charge phone, customer service duties, answering the door to families, ordering consumables, attending to admissions and discharges as well as being part of the team for theme dress up days and celebrating special events.

About you 

To be successful in this role you will possess:

Previous experience within administration (previous experience in health care ideal)Commitment to providing exceptional customer serviceCompetent in computer literacyHighly developed interpersonal skillsA strong commitment to high quality careThe ability to work as part of a diverse teamExcellent communication and organisational skills

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here

Mentor and Shadowing program Access to discovery days across our 50 sites Study and professional development leave Friendly & supportive teamsCommitment to Diversity, Equity and Inclusion Fitness Passport for work-life balance Employee Assistance program accessible for you and your loved ones Flexible working hours and excellent entitlements Salary packaging options and an employee benefits scheme Access to Private Health Insurance offers Digital upskilling, such as excel and Power-Bi training Cafes at all of our Hospitals 

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

Good to know:

We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.Advertising may end before the closing date.We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Please click here for the Position Description

Contact Person: Melissa Andrew

Contact Number:

Contact Email:

Job Posting End Date: 15/11/2025

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on Option 1)

Click Here for the Candidate Guide also for help in our recruitment process

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day

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