Principal Architect, Medicare Sales and Acquisition

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Summary
We are seeking a Principal Architect to lead the architecture for our next-generation Sales & Acquisition ecosystem in the healthcare benefits space. This strategic leader will define domain, application, and data architectures that power omnichannel engagement, broker enablement, and direct-to-consumer experiences. The role focuses on building cloud-native, scalable, and secure platforms that leverage modern data strategies, advanced analytics, and AI-driven capabilities to optimize acquisition, retention, and broker workflows.

Key Responsibilities
- Architectural Leadership:
  Define and evolve end-to-end architecture across sales, acquisition, retention, broker portals, and DTC applications. Establish principles for cloud-native microservices, API-first design, and event-driven integration.

- Domain & Application Architecture:
  Design modular, reusable services for lead generation, customer engagement, consent management, and conversion optimization.

- Data Strategy & Integration:
  Develop data architecture for real-time analytics, CDPs, and data lakes to enable predictive modeling, campaign performance tracking, and actionable sales insights. Ensure interoperability with enterprise platforms and compliance with HIPAA and privacy regulations.

- Innovation & Modernization:
  Introduce AI/ML capabilities, including generative AI for content, management and automation frameworks for marketing and sales workflows. Evaluate emerging technologies for broker enablement, self-service portals, and omnichannel orchestration.

- Governance & Standards:
  Lead architectural governance, design reviews, and roadmap planning to ensure technical integrity and alignment with enterprise & system level architecture. Champion security, privacy, and regulatory compliance across all solutions.

Required Qualifications
- 12+ years in software architecture with expertise across domain, application, and data layers.
- Strong knowledge of healthcare sales and acquisition workflows, and digital engagement platforms.
- Exceptional communication and leadership skills; able to influence across business and technology teams.

Preferred Qualifications
- Experience integrating AI/ML models, real-time analytics, and data-driven decisioning into enterprise systems.
- Familiarity with multi-cloud strategies, serverless architectures, and API management platforms.
- Background in healthcare benefits, sales enablement, or customer acquisition systems.
- Certifications: AWS/Azure Architect, TOGAF, SAFe, or equivalent.
- Advanced degree in Computer Science, Engineering, or related field.

Education
- Bachelor's degree in Computer Science, Engineering, Information Systems, or related technical field required.
- Master's degree preferred.
 

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company's equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.