Talent Acquisition Specialist

Who we are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals - supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we're growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

The Role

Therefore we're hiring a Talent Acquisition Specialist to supercharge our global expansion by hiring insanely talented humans who are a true master of their craft. Reporting into our Head of People you will be responsible for optimising all Talent Acquisition activities, centralising hiring processes and supporting hiring managers through their interviews. We are in hyper growth mode so we need a hiring ninja who can help us double the team of 250 to 500+ talented humans, all whilst consistently raising the bar for top talent.

What you'll do:

• Own the Talent Acquisition efforts in managing the talent funnel from role scoping, drafting JDs, advertising, screening and nurturing candidates through the process with a delightful experience.

• Collaborate with hiring managers to lead the initial stages (1-2) of the hiring process by filtering applications and conducting screening calls working across a minimum of 20+ roles.

• Optimise interview process to identify top caliber talent by building situational, behavioral, culture and values question banks.

• Supporting hiring managers in designing role related tasks, challenges and take-homes in process.

• Activate headhunt mode when required for niche technical roles, earmarking and nurturing top talent profiles building pipelines across product and engineering.

• Support with benchmarking elite talent profiles helping hiring managers understand great from good.

• Support Head of People in implementing talent tools, processes and systems.

• Network, build, and nurture relationships with tech startup craftspeople; product managers, engineers, clinicians, sales, ops, CX to build a high caliber talent pipeline.

• Elevate our employer brand in creative ways representing Heidi across various platforms eg. conferences, networking events, community meetups, blogs, socials, videos etc.

What we will look for:

• Proven track record of 3+ years in agency and/or internal talent acquisition working within tech or startups.

• Experience managing the hiring process end to end from activating talent funnel, role scoping, CV screening, interviews to offer, acceptance and onboarding.

• Super-connector, loves working with people, building rapport and nurturing relationships.

• Knowledge around hiring technical roles is important (product and engineering) the rest can be learned.

• Must be comfortable with headhunting tactics and cold outreach when needed to build candidate pipeline against talent gaps

• Pace and urgency to your work is essential, if you are execution focused and get sh*t done no matter how much chaos and ambiguity surrounds you - great

• An eye for identifying high caliber talent and passionate about building a high performance culture

• Self-starter, highly motivated, competitive, driven by hitting numbers and developing deep relationships with empathy and a commercial acumen.

• Ability to work autonomously with high levels of accountability to meet TA requirements and hiring goals.

• Someone who is compassionate, has a great sense of humor, a zest for life, is keen to accelerate their career in people and have fun

Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you.

What do we believe in?

Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership.

• Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.

• Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.

• Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.

• Get Better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.

Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering.

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a

We're building the next era of healthcare - one where technology amplifies care, not replaces it. If that sounds like your kind of work, we'd love to hear from you.