Food and Beverage Attendant

2 days ago

Cairns QLD, Australia Ollie's Italian Full time

Food and Beverage Attendant

Ollie's Italian – Cairns City

It's your chance to become a part of Ollie's Italian professional team, bringing your skills and expertise to create and maintain an exceptional experience for all patrons.

We're looking for an experienced Food and Beverage Attendant with a great work ethic, passion, and strong knowledge in all areas of hospitality Your hands-on approach and commitment to guest service will see you thrive as a team player. Working closely with patrons and across all areas of the restaurant, your communication skills will be exceptional.

This casual role is both rewarding and challenging, offering opportunities to grow in a fast-paced, service-focused environment across hours per week.

About Us

Ollie's Italian is an established restaurant in Cairns City, with a focus on quality ingredients, delicious flavours, and beautifully presented food and beverages. Our style is modern Italian, highlighting local ingredients and showcasing the very best of what's available.

In This Position You Will:

  • Have 3 years' experience managing a section within a busy restaurant setting
  • Set and arrange tables based on bookings
  • Carry three or more plates confidently
  • Confidently carry a tray of drinks
  • Welcome customers and present them with menus and beverage lists
  • Attend to customers efficiently and in a timely manner
  • Take orders using Lightspeed POS, including noting special requests for the kitchen and bar
  • Run and serve both food and beverages accurately to the correct table and guest
  • Open and serve bottles of wine at the table
  • Ensure guests have an exceptional experience throughout their visit
  • Clear tables and return dishes and cutlery to the kitchen after guest departure
  • Remove empty bottles and used glasses from tables; refill and replace as needed
  • Collect payments for sales and operate point-of-sale machines and cash registers
  • Recommend wines or cocktails to complement meals
  • Carry out opening and closing procedures, including processing till receipts, banking, and reconciling transactions as directed by Supervisors or Managers
  • Report directly to the Supervisor and Manager
  • Prepare all alcoholic and non-alcoholic beverages while adhering to RSA guidelines
  • Process orders and collect payments using the POS system, EFTPOS machine, and cash till
  • Maintain a clean and organised work environment, including regular upkeep of FOH areas
  • Make a variety of coffees with latte art, including cappuccinos, flat whites, and other espresso-based beverages

Experience & Availability Requirements:

  • Minimum 3+ years' Food and Beverage Attendant experience
  • Certificate II in Hospitality or equivalent experience
  • Valid RSA Certificate
  • Experience in a 7-day a la carte operation offering both lunch and dinner service
  • Team-focused, solutions-driven, and passionate about the hospitality industry
  • Available to work full-time, including nights, weekends, and public holidays

Job Type: Casual

Pay: $32.31 – $38.78 per hour

Expected hours: 25 – 30 per week

Benefits:

  • Employee discount

Work Location: In person

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