Library Experience Assistant

The Opportunity

As a Library Experience Assistant, you are one of a team of 18 seasonal employees supporting the Libraries for Belonging project and providing welcoming spaces and services for Monash students, staff, Alumni, and visitors across six libraries during the afternoon, night and weekends. You will be actively involved in contributing to the design and implementation of projects that support our libraries as inclusive places, and which actively contribute to student wellbeing, retention and inclusion; we aspire to delight by exceeding their expectations.

The Library Experience Assistant role at Clayton requires the ability to work on rostered shifts between 4pm and midnight on weekdays and during the day on the weekend to support the service delivery needs of the Library.

The role includes:

• Contributing, with other library colleagues, to the design, delivery, and evaluation of user experience programs supporting inclusion and belonging in the Library
• Ensuring the libraries are welcoming and safe spaces
• Responding to, answering, and referring enquiries from library users
• Supporting access to library collections

The Organisation

Monash University Library is one of Australia's leading academic libraries. Central to our strategy is the vision of being a 'modern, global top 100 library' where our content, collections, facilities, services and culture represent best practice and collectively make a significant contribution to the University's reputation and impact. We continually evaluate what we do in relation to the University's goals and always look 'through our users' eyes'. While we work to ensure that our users' experiences with the Library are productive, useful, efficient and rewarding, we aspire to delight by exceeding their expectations. For more on the work we do, please visit our website.

About Monash University

At Monash, work feels different. There's a sense of belonging, from contributing to something ground breaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That's why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.

In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world's top-50 universities in rankings including the QS World University Rankings 2026.

Learn more about Monash.

Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

Please submit a current copy of your resume along with a cover letter in which you address how you meet the Key Selection Criteria as outlined in the position description. For further instructions on how to apply, please refer to 'How to apply for Monash Jobs'.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr- in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.

FAQs and Additional Information

Answers to some Seasonal Role FAQ about seasonal roles

Enquiries: Natalie Benedykt, Senior Library Services Officer, Monash University Library, or

Position Description: Library Experience Assistant

Applications Close: Thursday 20th November 2025, 11:55pm AEDT

Supporting a diverse workforce