Receptionist

Join Our Team & Help People Improve Their Hearing

Expert Hearing Care is a market leader in the growing hearing health sector. We're passionate about breaking the stigma around hearing loss and making hearing care accessible to all.

We're looking for a professional, client-focused Receptionist to join our Forrestfield Clinic. This role is perfect for someone who thrives in a fast-paced environment, enjoys engaging with people every day, takes pride in their organisational skills and wants to make a difference in the lives of others.

What You'll Do:

• Be the first point of contact for clients—greet, assist, and schedule appointments.
• Manage daily administrative tasks, including phone calls, emails, and client records.
• Support the clinic Audiologist by coordinating bookings and following up with clients.
• Provide exceptional customer service, build rapport and maintain relationships with current and potential clients, to ensure a welcoming clinic environment.
• Contribute to strategies that increase client inquiries, increase clinic foot traffic, and enhance overall clinic success.

What We're Looking For:

• Proven experience in reception or customer service, preferably in healthcare or allied health.
• Excellent communication skills, with a professional and approachable manner.
• Ability to manage a busy clinic environment, handling multiple tasks efficiently.
• Confident using computer systems and booking software, with strong attention to detail.
• Proactive and organised, with the ability to anticipate clinic needs and support the team effectively.

What We Offer:

• Competitive salary
• Achievable monthly bonuses
• Permanent full-time position working with a fun and tight-knit team
• Career development opportunities available after 6 months for the right candidate
• Full training with ongoing support
• The chance to make a real impact on people's lives every day.

If you're ready to be part of a team that helps people 'Live Life at Full Volume', we'd love to hear from you

APPLY NOW

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

• Employee discount

Schedule:

• Monday to Friday

Supplementary Pay:

• Bonus
• Monthly bonus
• Performance bonus

Experience:

• Medical receptionist: 1 year (Preferred)
• Retail sales: 1 year (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person