M365 Platform Lead

4 days ago

Brisbane, Queensland, Australia Resource Corner Full time $120,000 - $180,000 per year

M365 Platform Lead

About the role

As the Microsoft 365 Platform Lead, you will play a pivotal role in overseeing the ongoing administration, support, 

and evolution of the department's Microsoft 365 environment. This role is critical to the successful internalisation of 

our M365 tenancy, previously managed by a third-party service provider. You will be responsible for ensuring the 

platform is secure, compliant, optimised for performance, and aligned to the needs of our workforce following the 

transition. You will also provide technical leadership and work closely with IT operations, security, development, 

support teams, and business stakeholders to enable collaboration, productivity, and digital service delivery.

Key responsibilities

As the M365 Platform Lead, you will:

∙Act as the technical lead and administrator for the Microsoft 365 platform, including Exchange Online,

SharePoint Online, Teams, OneDrive, and Entra ID and Azure AD B2C.

∙Manage and maintain tenant configurations, licensing, compliance policies, security baselines, and

governance settings.

∙Lead and support the technical transition of the M365 environment from the incumbent vendor to internal

support.

∙Oversee identity and access management, including MFA, conditional access policies, and privileged

identity management.

∙Implement and maintain monitoring, reporting, and alerting for platform health, performance, usage, and

security.

∙Drive automation and service improvement initiatives using PowerShell, Microsoft Graph, and M365 tools

like Power Automate.

∙Act as a subject matter expert and escalation point for service incidents, platform changes, and stakeholder

inquiries.

∙Collaborate with the cybersecurity team to ensure the platform meets government security requirements

and supports data protection standards.

∙Support change management and adoption activities by providing input into training, documentation, and

communication for end users.

∙Maintain up-to-date knowledge of Microsoft 365 roadmap updates and assess impact on the organisation's

platform and practices.

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