Registry Officer

Registry Officer

About our client

Our client is a well-known and prestigious state government organisation that provides exceptional services and support. Employees enjoy access to cutting-edge resources, continuous learning and development programs, and a collaborative environment that fosters creativity and career growth. Our client's commitment to diversity and inclusion ensures a welcoming workplace for all. Additionally, the company's focus on sustainability and social responsibility allows employees to contribute to meaningful global initiatives.

About the role

This role provides administrative and financial support to the Sydney team and is critical to the delivery of projects including invoice payments and setting up purchase orders. The team is unable to function without these roles and projects would be impacted and vendors not paid without these functions.

Key responsibilities will include:

• Provide information to clients face to face, by phone or in writing, record action taken and follow up where required.
• Provide a range of administrative and clerical support services, including fax, post, photocopying, compilation and distribution of documents.
• Prepare routine correspondence, as required, ensuring all documentation conforms to Tribunal presentation, style, format and content protocols.
• Input all relevant data in the Tribunal's case management system and create, store, retrieve and archive Tribunal files to ensure the accurate and safe storage of data/information to comply with the required standards.
• Dealing professionally with tribunal members and parties.
• Exercising judgement in a respectful manner when dealing with parties.
• Identifying and responding to changing workloads and priorities, and meeting deadlines within tight timeframes in a high-volume environment
• Seek guidance from and escalate more complex matters to the Senior Registry Officer/Team Leader, as appropriate.
• Liaise with relevant officers in other Divisions and Principal Registry to deliver quality client services within the guarantees of service standards.
• Maintain an up-to-date knowledge of relevant legislation and operational procedures and contribute to the development and implementation of business process and service delivery improvements.

Key challenges

• Dealing professionally with tribunal members and parties.
• Exercising judgement in a respectful manner when dealing with parties in an often volatile and emotive environment.
• Identifying and responding to changing workloads and priorities, and meeting deadlines within tight timeframes in a high-volume environment.

What's on offer?

This contract is available from ASAP pending clearance of pre-employment checks to 24/12/2025.

Located in Wollongong

How to Apply

Please upload your resume to apply. We will be in touch with further instructions for suitably skilled candidates. Please note that you will be required to complete selection criteria to complete your application for this role.

Call George Wright on or email for any further information.

Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checks.