Project Manager of Installations

Job Description Summary

The Project Manager of Installations is responsible for driving customer satisfaction by acting as the main focal-point during all the stages of a new installation, relocation and major upgrades for GE Healthcare Imaging equipment. Success will be achieved by applying a consultative, problem-solving and customer focused approach to the installation using best practice project management methodologies. Leadership skills will be essential in engaging teams, resolving issues, and maintaining high quality and safety standards throughout multiple projects.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description
Responsibilities

• Supports sales teams as installation focal-point during site inspections and tender responses.
• Drives an outstanding customer experience and installation efficiency through constant communication, site presence and creative problem solving.
• Supports Ideas, Designs, Vendors, Site Availability and Access, including scope, budgets and scheduling from initial idea stages through final acceptance by the customer.
• Be a business partner acting as liaison between customer, property managers, design team, sales team and installation contractors to ensure proper and timely completion of the installation process.
• Documents and takes ownership of project changes as and when necessary, tracking project changes and ensuring they are processed and formalized within the agreed timeframes.
• Responsible for completion of project close-out reports identifying project lessons learned, project schedule/cost variances and causes, as well as improvement needs for future projects.
• Periodically acts as on-site construction manager for smaller equipment projects with durations of 1-3 weeks.
• Conducts Daily/Weekly/Monthly meetings with client personnel throughout design stages, start up, performance testing and final acceptance until full handover to customers.
• Develop and manage relationship with key local builders & 3rd party vendors.
• Ensures compliance and documentation of all applicable safety requirements.
• Analyses customer needs and operations and incorporates this into estimates for additional services/features/installation.
• Provides knowledge of drawings, specifications, scopes of work and scheduling, periodically acting as customer support on construction/projects related inquiries/decisions.
• Facilitates designs procurement and construction drawings documents in collaboration with our design centre.
• Tracks, compiles and organizes data, driving business intelligence reports from Projects perspective.

Quality Specific Goals

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Complete all planned Quality & Compliance training within the defined deadlines.
• Identify and report any quality or compliance concerns and take immediate corrective action as required.
• Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
• Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

Qualifications and Experience

• Bachelor's degree in Engineering, Construction Management Project Management Certification ( eg PMP)
• Background in architecture or construction contracting.
• 5+ years' project management experience delivering highly complex and technical projects
• Demonstrated experience working on projects, including developing and implementing project plans and activities, and reporting against key project milestones
• Excellent command of written and spoken English
• Demonstrated time management skills with an ability to manage and work with pre-determined and often conflicting timelines.
• Ability to manage multiple projects simultaneously and/or remotely to support ANZ as required.
• Sound technical expertise in Health and Safety and Compliance rules and specific sector/ market regulations relevant to project portfolio.
• Demonstrated customer service experience working in a clinical environment.
• Ability to thrive in fast paced & dynamic environment.
• Ability to communicate complex technical issues in a customer-friendly & solutions-oriented manner
• Ability to negotiate and communicate with a range of internal and external stakeholders and objectivity in decision making
• Lean Management Experience
• Change Management Agent
• Valid motor vehicle license

Desired Characteristics

• Strong business acumen and domain expertise in imaging/radiology market dynamics and ANZ macro environment
• Demonstrated experience with large-scale project management in construction, healthcare IT or medical equipment installations where deadlines were met on or ahead of schedule.
• A calm, analytical and customer-oriented approach to problem-solving (ability to manage and resolve conflict, communicate issues, and propose solutions).
• Ability to work independently managing multiple projects and competing priorities to meet scheduled completion dates and customer expectations.
• Excellent analytical, interpersonal, influencing skills with the ability to communicate with employees and customers at all levels.
• Formal coursework in project management.
• Working knowledge of Microsoft Windows and Office Applications
• Proficient in project management software such as MS Project and Salesforce
• Proficient with design tools such as AutoCAD
• Overnight travel is to be expected and travel throughout ANZ may be necessary while making use of collaborative technologies.

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

• Flexible working options and flexible hours
• Competitive salary + bonus + car allowance or company car
• 5 weeks leave (ask about "take 5")
• Generous leave & family policies
• Long term career opportunities (locally and globally)
• Generous discounts for goods & services via our employee benefits program (think travel, entertainment & shopping) *This was recently rated as one of our employees favorite benefits

Women and indigenous candidates are strongly encouraged to apply. Please note that to be considered for this position you must be prepared to undergo a background check which includes a police check. All GE HealthCare employees are required to be fully vaccinated for Covid-19.

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Additional Information

Relocation Assistance Provided: No

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