Support Consultant

3 days ago

Remote within APAC, Australia Hashgraph Full time $80,000 - $120,000 per year

About Hashgraph:

Hashgraph is a fast-growing software company committed to supporting, developing and servicing Hedera, an open source, proof-of-stake platform. Hedera is EVM-compatible and has been specifically built to meet the needs of enterprise and Web3 applications, which require speed, security, stability and sustainability. Hedera's public network is governed by industry-leading organizations, spanning 11 sectors and 14 regions who oversee the development and direction of the decentralized platform.


About the role:

Within Hedera Enterprise Adoption Team (HEAT), the Support Consultant will play a pivotal role in enabling the successful delivery of HEAT projects across Hedera Council members and ecosystem partners. This is a multi-faceted role combining consulting support, project management, and stakeholder engagement. The position requires a high level of initiative, structured thinking, and adaptability to ensure high-quality outcomes for clients and council members.

You may find yourself doing all of the following:

Consulting and Workshop Support

  • ​​Work alongside the Consulting Lead to design, prepare, and facilitate use case workshops with Council members and other enterprise stakeholders
  • Capture and transcribe workshop discussions, outcomes, and decisions into structured, professional materials for distribution
  • Assist in drafting client-ready deliverables, reports, and presentations

Project Management and PMO Services

  • Maintain and manage project master plans, timelines, and milestone tracking across multiple workstreams
  • Own and update the project risk register, escalating issues and dependencies as required
  • Provide light-touch PMO services to ensure projects are well-governed, resourced, and on track

Operational and Ad Hoc Support

  • Provide direct support to the HEAT Director on a wide range of activities, including research, ecosystem coordination, and executive preparation
  • Contribute to the development of templates, playbooks, and processes that ensure repeatable, high-quality delivery across projects
  • Assist with scheduling, logistics, and stakeholder follow-up

Qualification Requirements:

  • A strong academic background (minimum Bachelor's degree in Business, Economics, Technology, or related field)
  • 2–4 years experience in consulting, professional services, or a related project delivery role
  • Demonstrated ability to run structured workshops and translate outcomes into actionable materials
  • Proficiency in project management methodologies and tools (e.g. MS Project, Asana, Jira, or similar)
  • Strong written and verbal communication skills with executive presence
  • Ability to operate in a fast-moving, ambiguous environment with multiple senior stakeholders

Qualification Personal Attributes

  • Highly organised and detail-oriented
  • Collaborative team player with strong interpersonal skills
  • Confident facilitator with an ability to structure conversations and keep stakeholders aligned
  • Strong problem-solving and analytical mindset
  • Flexible and proactive, willing to "roll sleeves up" to deliver outcomes

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