Patient Service Assistant

Employment Type: Permanent Full Time

Position Classification: BI Patient Service Assistant

Remuneration: $ Super

Hours Per Week: 38

Requisition ID: REQ599616

Location: Broken Hill NSW

Opportunity to join a truly supportive team that is empowered to provide the ultimate patient experience.

We really aren't that far away - only 3 hours' drive from Mildura, 5 hours from Adelaide or a short flight from anywhere in Australia with everything you need right at your front door

Broken Hill truly is a town like no other with a supportive community that will welcome you with open arms. We can't wait to see you Take a quick look at "Living and Working" in the Far West

What you'll be doing

• Ensure areas are cleaned as per Infection Control policies and procedures, to stop the risk of infection to staff, patients and visitors.
• General cleaning duties include toilets, hand basins, bed screens, curtains, doors and door frames, sweeping, mopping, dusting, removal of clinical waste, restock linen and toiletries.
• Assist Nursing staff with repositioning and lifting of patients and transportation patients to various departments and locations as directed and attend to requests for pathology x-ray and prescriptions.
• Service and distribution of patient meals, water jugs and menus including the setting up of the meal trays for the patients and ensure patients receive their morning, afternoon teas and supper.

What is on offer

• 5 weeks paid annual leave per year
• 1 paid ADO per month
• Salary packaging (pay less tax) and enjoy up to $9k for living expenses + $2.6k meal & entertainment.
• Novated leasing
• Isolation & climate allowance
• Corporate rates at local gym (YMCA)
• Professional development through frequent online and face-to-face learning opportunities

About the Far West LHD

The Far West Local Health District is one of 15 LHDs under NSW Health, providing high quality public health services to the communities in far west NSW. FWLHD has a mandate to provide the highest quality care and services to its communities using the latest clinical evidence and technological enablers. Our vision is to create excellence in rural and remote healthcare.

Key to our success of course, is our people. Our workforce is inclusive and diverse. We employ well over 800 clinicians and support staff across our 9 health facilities in Broken Hill, Balranald, Dareton, Ivanhoe, Menindee, Tibooburra, Wentworth, White Cliffs and Wilcannia. In the Far West LHD, we are working together to make a real difference to the health outcomes for our communities. We encourage you to consider joining our friendly team for a meaningful and rewarding career in rural and remote healthcare.

About Broken Hill

A true "Oasis in the Outback", Broken Hill is a thriving regional town in far west NSW full of diversity, history and character. Being Australia's first city to be Nationally Heritage Listed, Broken Hill is a culturally rich town with a vibrant art scene with over 20 galleries The unique attractions, festivals and beautiful natural landscapes see tourists flock from all over, but the ones who stay quickly fall in love with the place and its livability.

With a population just shy of 20,000, Broken Hill is small enough to allow for a relaxed country lifestyle, while big enough to provide all the desired facilities of a regional hub including major supermarkets and retail stores, excellent schools (7 primary & 2 high), multiple gyms & aquatic centre, well-known fast food franchises and a plethora of trendy restaurants, pubs and cafés.

The beautiful Murray-Riverina region is just 2.5 hours from Broken Hill, and after a short, 5-hour drive you can enjoy the beautiful Barossa Valley – South Australia's internationally acclaimed wine region. For a town so unique, it's really not that far away with just a short 1hr15m flight from Adelaide, a 2hr flight from Melbourne or a 2hr30m flight from Sydney.

Broken Hill truly is a town like no other with a supportive community that will welcome you with open arms. We can't wait to see you soon

How to apply

To be considered for this position, please ensure you address the selection criteria in the application as thoroughly as possible.

• Demonstrated ability to work as part of a team
• Demonstrated ability to maintain a high standard of cleaning duties according to infection control guidelines
• Ability and commitment to maintain strict confidentiality
• Demonstrate knowledge of Manual Handling guidelines and ability to work within these guidelines
• Understanding of WHS and EEO principles
• Demonstrated ability to provide quality patient care as directed by the Nurse Unit Manager
• Demonstrated effective verbal and written communication skills
• Demonstrated ability to adhere to the defined standards of ethical and professional conduct consistent with the current NSW Health Code of Conduct and/or relevant professional standards where applicable

The Welcome Experience

The Welcome Experience in Broken Hill connects you and your family with local people and local resources to help you settle in and feel at home in your new community faster.

Learn more at

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

For role related queries or questions contact Giaconda Hucks on

Applications Close: 8th September

Stepping Up

The Stepping Up Website is a resource designed to help Aboriginal job applicants apply for positions within NSW Health. If you are an Aboriginal person and wish to obtain more information about applying for a role with us, please visit:

Empower, listen and act together

Together, we can make a positive difference in the lives of all children, young people and families within our community to keep them safe from harm and to empower children's voices.

At Far West Local Health District we are proud to be an equal opportunity employer, where we don't just accept differences, but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of Aboriginal and/or Torres Strait Islander background, people with a disability and people from the LGBTQI+ community to apply.