Telecommunications Asistant

2 days ago

Ulladulla, New South Wales, Australia SMI NETWORKS Full time $60,000 - $80,000 per year

About the role

This is a full-time Telecommunications Assistant role at SMI NETWORKS' located in Ulladulla NSW 2539. As a Telecommunications Assistant, you will play a crucial part in supporting the company's telecommunications operations and ensuring seamless connectivity for our customers.

What you'll be doing

  • Providing technical support and troubleshooting assistance to customers experiencing issues with their telecommunications services
  • Responding to customer inquiries and complaints in a timely and professional manner
  • Coordinating with field technicians to schedule and oversee installation and maintenance work
  • Maintaining accurate records of customer interactions and service activities
  • Identifying opportunities to improve customer experience and operational efficiency
  • Assisting with the implementation of new telecommunications technologies and services
  • Collaborating with cross-functional teams to ensure seamless service delivery

What we're looking for

  • Strong understanding of telecommunications technologies and services
  • Excellent customer service and problem-solving skills
  • Ability to work effectively in a team environment and prioritise tasks effectively
  • Proficient in using telecommunications software and computer applications
  • Enthusiasm for staying up-to-date with industry trends and advancements
  • Relevant Telecommunications or Electrical trade experience is preferred

What we offer

At SMI NETWORKS', we are committed to providing our employees with a supportive and fulfilling work environment. We offer competitive remuneration, opportunities for professional development, and a range of employee benefits, including healthcare coverage and flexible work arrangements. Join our dynamic team and be a part of the exciting future of telecommunications.

About us

SMI NETWORKS' is a leading provider of telecommunications services in the Ulladulla region. We pride ourselves on our commitment to innovation, customer satisfaction, and community engagement. Our team of dedicated professionals is constantly striving to deliver cutting-edge solutions that meet the evolving needs of our customers.

Apply now to join our team as a Telecommunications Assistant and be a part of our exciting journey.