Quality and Education Coordinator

• Tax-free benefit: Up to $18,549 of your income tax-free through salary packaging
• Purposeful work: Use your skills and experience to make a meaningful difference
• Professional development: Benefit from opportunities for career growth and skill development
• Permanent full-time position: Enjoy job stability and security with full-time work

About Us

Lutheran Homes Group (LHG) is a leading not-for-profit provider of home and community support, residential care and retirement living services for senior Australians. With over 1,300 dedicated employees and volunteers, we deliver personalised care across South Australia and regional Victoria, empowering older Australians to live with dignity and choice. Committed to quality care, innovation, and staff development, we are proud of our rich history and values, and we continually strive to grow while making a positive impact in the lives of those we support.

About the Role

The Quality and Education Coordinator reports directly to the General Manager, Quality and Clinical Governance and is tasked with driving ongoing improvement in the organisation. The focus is on in-person learning and development to oversee LHG's specialised training program.

The goal is to enhance skills, boost motivation, and promote excellence within the workforce. Quality and Education Coordinator (Q&E Coordinator) will undertake quality and compliance activities including audits, data analysis, research, benchmarking, and various projects, to identify opportunities for improvement and education. In addition to, overseeing the facility's high-quality support of student placements, the Q&E Coordinator will contribute to, and administer the facility's Continuous Improvement Program, whilst supporting, planning, and delivering educational initiatives.

What You'll Do:

• Undertake quality and compliance activities including audits, data analysis (including feedback, trends and incidents), research, benchmarking and projects to identify opportunities for improvement and education
• Present data and analysis of audit information at relevant committee meetings with recommendations for quality improvements to the GM
• Ensure processes and systems support informed consent, supported and substitute decision making when needed
• Implement processes that ensure dignity of risk is balanced with duty of care for individual consumers
• Implement and support the continuous improvement of organisational and clinical quality and safety in keeping with best practice through policies, processes and systems
• Maintain an up-to-date knowledge of adult learning methodologies and contribute to the education of staff by oversight of external training programs and the delivery of internal education sessions as required

What You'll Bring:

• Current AHPRA registration as a Registered Nurse, or a strong background in quality assurance and training within aged care.
• Experience with Aged Care Quality and Safety review processes, including understanding of accreditation requirements (previous auditing experience is highly regarded).
• Strong knowledge of the Aged Care Quality Standards, Aged Care Act, Quality Care Principles, and relevant regulatory frameworks.
• Excellent communication skills, both written and verbal, with the ability to handle sensitive information respectfully and confidentially.
• Experience in staff education and training, including planning, delivering, and evaluating education in aged care or health settings.
• Proficiency in Microsoft 365 applications (Word, Excel, Outlook, PowerPoint), with good attention to detail and accuracy.

Special Requirements

• A current National Police Clearance is required
• A current Australian driver's licence (P2 or above ) is required, along with the willingness to travel between sites as needed

Why Join LHG?

• Be part of an organisation with a strong values base and mission to serve.
• Contribute to an important behind-the-scenes function that enables great care.
• Work in a supportive environment with opportunities for development and impact.

To apply or to see a detailed position description, please click 'Apply Now'

Applications close Wednesday, 3 September 2025 at 5:00 p.m

Candidates may be shortlisted and interviewed prior to the closing date so apply today

Please note we are not accepting recruitment agency applications at this time.