SmartComm Developer

We're seeking a skilled Customer Communication Management (CCM) Developer based in Sydney, with deep expertise in SmartComm. In this role, you'll be responsible for designing and developing dynamic document templates and business forms, integrating SmartComm with various systems, and solving complex content and API challenges. You'll work independently and collaboratively to deliver high-quality solutions in a fast-paced consultancy environment. Your ability to estimate tasks accurately, communicate effectively, and facilitate Agile processes will be key to your success. This is a hands-on development role in a complex technical landscape, ideal for someone who thrives on problem-solving and delivering impactful customer communication solutions.

This role sits within our Information Services practice - one of four key areas at Tenzing, alongside Technology Services, Management Consulting, and Managed Services. The Information Services team partners with clients to deliver all things data including data science, data warehousing, and data migrations. We use proven methodologies along with industry leading technology (like Snowflake) to create scalable and sustainable data solutions tailored to our customer's needs.

What you bring

You'll have proven ability in:

• SmartComm development (at least 3 years' experience)
• designing and developing documents and business forms templates
• debugging dynamic content, responsive design and other integration challenges including Rest APIs.
• strong programming abilities and web development skill
• experience in systems implementation

It's important you have a minimum of three years' experience in a consultancy, a strong background in application development, and the ability to work independently. You'll also be skilled in documentation and confident in estimating tasks and delivering work in line with those estimates.

You should have the ability to design end-to-end solutions, with hands-on experience in complex environments. SmartComm certification is preferred, along with Agile experience and strong facilitation and communication skills.

Why join Tenzing, who are we?

At Tenzing, we've been helping clients scale their mountains for over twenty years. We call it the Sherpa ethos - standing alongside our clients, doing the heavy lifting, and guiding them through complex transformations. As trusted partners in change, we work with some of Australasia's leading organisations to deliver strategic and operational impact across industries.
Tenzing is an independent subsidiary of the Tech Mahindra Group, giving our people access to a global network of expertise and opportunities, while maintaining our well-known Tenzing ways of working and deep understanding of the local context across New Zealand and Australia.

We believe our people are our greatest asset. That's why we invest in tailored career development, mentorship, and a collaborative environment where creativity and professionalism thrive. We also take the time to celebrate our wins, recognising individual and team achievements, and fostering a culture of appreciation and shared success.
Our leadership team is made up of highly experienced professionals who are passionate about what they do. They are deeply knowledgeable, approachable, and committed to empowering their teams, encouraging individuals to take on new challenges, grow their capabilities, and make a meaningful impact. Come meet them

What we offer:

• Competitive Salary
• Discretionary annual bonus
• Flexible and hybrid working options.
• Ability to purchase additional annual leave.
• Life and Income Protection Insurance (fully subsidised)
• Discounted Medical Insurance
• Comprehensive Learning & Development programmes
• Wellbeing support including EAP and flu vaccinations
• Inclusive culture with regular social events and celebrations

If you're ready to work on meaningful projects, expand your technical toolkit, and grow within a consulting environment, we'd love to hear from you.