Learning & Development Lead - Technical

Are you passionate about making a difference?

WISE Employment is seeking a motivated Learning and Development (L&D) Lead - Technical.

Your new role will see you take a lead within the L&D team, focusing on spearheading the technical aspects of learning initiatives within the organisation. This role requires a deep understanding of technical training methodologies, tools, and platforms to design and deliver effective learning experiences that enhance employee skills and competencies.

As the Learning and Development Lead (Technical), your role primarily revolves around the design and delivery of impactful training and understanding in all technical programs in WISE . By harnessing a profound understanding of technical intricacies, this role aims to cultivate a culture of continuous learning and proficiency enhancement among the L& D team and WISE team members, thereby contributing significantly to organisational growth and innovation.

This role involves understanding the different platform that WISE uses across its programs, assisting in developing training for these programs and assessing ways that the L&D team can grow the organisation's technical abilities. The role focuses on building the L&D and WISE team's technical abilities through the full cycle delivery of training from needs analysis, training plans, content creation, delivery, record management and evaluation.

Perks of Working at WISE…

• Competitive Salary with added Not-For-Profit Salary Packaging benefits (tax savings) + Super + More
• Fantastic reward and recognition initiatives and ongoing learning and development
• Bonus wellness-day (annual leave) every quarter (4 per year), the ability to purchase additional annual leave and various healthy lifestyle initiatives
• Learning and Development Programs
• Company Laptop & iPhone
  Exclusive benefits and discounts from leading retailers through Flare

To be considered for this role…

• You have full Australian working rights
• You hold a full Australian driver's license
• You are willing to obtain a National Police Check
• You are able to pass a Working with Children Check
• You are willing to travel across the State, and nationally
  You demonstrate the WISE attributes: Customer Centricity, Curiosity, Resilience, Adaptability, Creativity and a Growth Mindset

Key Selection Criteria:

• Proven experience (minimum 3 years) in Employment Services.
• Exceptional facilitation and public speaking skills.
• A strong understanding of adult learning principles and leadership development practices.
• Excellent interpersonal and communication skills, with the ability to engage and inspire a diverse audience.
• High levels of professionalism and integrity.
• The ability to work both independently and collaboratively in a fast-paced environment.
• Highly developed interpersonal, written and verbal communication skills.
• Proficiency in using MS Office and communication technologies (eg. Internet, Intranet, Email, WebEx/Lync).
• Proficiency in using Learning Management Systems (LMS) and e-learning author tools (eg. Articulate360)
• Proficiency in using digital and online learning platforms and content creation software.
• Ability to understand WISE best practice service delivery and train others on this.
• A sound knowledge of training methodologies.
• Ability to travel to all WISE offices nationally.
• Ability to coach staff with a range of skills, expertise and experience.
• Strong report writing and record keeping skills
• A sense of urgency, responsibility and accountability
• A commitment and ability to drive personal learning and development
• Professionalism in business dealings and outlook including personal presentation and communication, dependability, willingness to following instructions and a strong work ethic.
• Commitment to the principles of dignity, privacy and confidentiality.
• Commitment to building self-esteem and empower people.
• Integrity and respect for diversity and alignment to corporate values.
• Adherence to standards and policies.
  Demonstrated ability to apply customer centricity methodology and culture.

WISE Employment

Celebrating over 30 years in the employment services industry, WISE Employment is a not-for-profit organisation that is committed to providing quality employment, training, and support to the disadvantaged members of our community. We aim to inspire, transform and empower people by connecting them with employers who care. WISE also operates highly successful, inclusive social enterprises along with a range of other programs and services aligned to the needs of the community.

Visit to learn more about WISE.

Are you ready to Apply?

Please submit a current resume and cover letter that demonstrates how you meet the above-specified requirements.

We're Inclusive

WISE Employment is recognised by the Diversity Council Australia as an "Inclusive Employer 2024/2025" and we actively encourage and welcome candidates from culturally and linguistically diverse backgrounds, candidates with a disability, members of the LGBTIQA+ community and Aboriginal and/or Torres Strait Islander candidates.