Awards and Recognition Officer

Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.

About the Role

Are you someone who enjoys bringing people together and celebrating the great work they do? If you have a talent for organisation and a genuine passion for recognising others' contributions and take pride in delivering projects that make a real difference to how people feel about where they work and volunteer, this maternity leave opportunity could be for you.

As the Awards and Recognition Officer, you will play a key role in celebrating the valuable contributions of CFA's staff and volunteers. You'll coordinate a variety of awards and recognition initiatives that acknowledge outstanding service, dedication, and achievement across the organisation.

In this role, you'll provide expert advice and guidance to help develop and enhance CFA's recognition programs, ensuring they are contemporary, inclusive, and aligned with our strategic goal of making CFA a great place to work and volunteer. You'll manage the end-to-end coordination of internal and external honours, awards, and recognition programs—including overseeing nominations, liaising with stakeholders, and delivering meaningful presentation ceremonies that reflect CFA's values and culture.

About You

Our ideal candidate will bring experience coordinating and delivering innovative initiatives, along with strong communication and relationship-building skills that help you engage and influence others with ease. You're confident managing competing priorities and tight deadlines, while keeping an eye on the details that make recognition experiences special.

Ideally, you have tertiary qualifications in human resources, social sciences, humanities, business, or a related field, or equivalent practical experience. You also have a talent for analysing situations, finding solutions, and making improvements that enhance the way things are done.

Experience working in or supporting a volunteer-based environment would be an advantage, but most importantly, you're motivated by the opportunity to create meaningful recognition experiences that celebrate the contributions of CFA's people.

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Growth Opportunities: Learning and development
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Healthy for Life programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways

Your Application

Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.

Pre-employment Checks

Offers of employment will only be made to candidates who:

• Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.  First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

Applications close: 11:59pm 26 October 2025

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact