Customer Service Advisor, Dandenong

5 hours ago

Dandenong, Victoria, Australia Scania Full time $60,000 - $80,000 per year
Role Summary

Join our Dandenong team on a fixed-term contract.  Bring your customer relationship skills to life, connect, support & make a positive impact

Job Responsibilities

Life at Scania

Our purpose is to Drive the Shift towards a sustainable transport system.
At Scania, our people are our most valuable strength.  Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect, Team Spirit, Responsibility & Elimination of Waste. 
You know us as a world-leading provider of transport solutions. Leading innovation towards a sustainable global transport system. We have one unique resource at Scania to achieve this – you. 

Welcome to Scania.

What you will do

This is a fixed term contract, up to 15 months. You will integrate as a key member of our dynamic Customer Service Team, through developing strong customer relationships, you will ensure their needs and expectations are achieved throughout their Scania experience.  
As the face of Scania, you will:

  • Be first point of contact, welcoming our customers 
  • Checking in their vehicles
  • Making service & repair bookings via email, in person, phone & by customer portal using the latest Scania software
  • Updating customers - great communication skills
  • Invoicing of completed work orders
  • Return keys to customer
  • Booking courtesy cars
  • General administrative duties
  • Planner experience required but not essential (training is provided)
  • Accuracy with data entry

Who you are

  • Your excellent communication and interpersonal skills will help you to drive positive business outcomes 
  • Strong verbal and written communication skills along with good computer skills
  • Effective problem solving, negotiating and influencing skills
  • Strong abilities in time management, organisation and administration
  • Ability to think on your feet and show initiative

What we can offer you

  • Potential to earn monthly bonus
  • Corporate benefits including parental leave (where eligible)
  • A company that is enjoying record growth 
  • A dynamic and inclusive work culture - be part of a great team environment
  • Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability

To apply

If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company. 
"Apply now" and submit your CV. 
You need to be an Australian / New Zealand Citizen or an Australian / New Zealand permanent resident to apply for this role.
Formal offer of employment is subject to standard pre-employment checks including medical and other background checks
As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.


  • Library Service Officer

    1 hour ago

    Dandenong, Victoria, Australia City of Greater Dandenong Full time $75,000 - $80,000 per year

    Work typePermanent Part TimeLocationDandenongDepartmentCommunity StrengtheningLibrary Services Officer (Home Library Service)Band A - $75,804 - $80,333 per annum pro-rata (Plus super)Permanent Part Time 20.5 hours per week -(includes rostered evening shift plus 1-in-4weekend shift.)About UsLocated 35km to the southeast of Melbourne, Greater Dandenong City...

  • Library Service Officer

    1 week ago

    Dandenong, Victoria, Australia City of Greater Dandenong Full time $60,000 - $90,000 per year

    Band 4 - $75,804 – $80,333 per annum (plus super)1 x Permanent Full Time position1 x Temporary Full Time position35 hours per week (Working Monday to Friday - includes rostered evening and weekend shift)About UsLocated 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000...

  • Service Advisor

    2 weeks ago

    Dandenong, Victoria, Australia CEA Connect Full time $40,000 - $60,000 per year

    Introduction About UsCEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch and Dynapac.Supplying a diverse range of equipment to a wide variety of industries CEA actively supports customers in the construction, agriculture, government, infrastructure, defence, waste...

  • Apprentice Technician

    1 week ago

    Dandenong, Victoria, Australia Daimler Trucks Dandenong Full time $60,000 - $90,000 per year

    Daimler Trucks Dandenong is seeking a motivated and curious Apprentice Technician to join our team in 2026. If you're passionate about vehicles and eager to learn, this is your opportunity to build a rewarding career in the automotive industry. What You'll Be Doing Complete a 4-year apprenticeship while earning a Certificate III in Heavy Commercial...

  • Driver

    2 weeks ago

    Dandenong, Victoria, Australia B.J. Bearings Dandenong PL Full time $45,000 - $60,000 per year

    BJ Bearings Dandenong is looking for a reliable and motivated Driver to join our team. This role is perfect for someone who enjoys being on the road, engaging with customers, and taking pride in delivering great service.About the Role:As a Driver, you'll be responsible for:Completing local deliveries and pick-ups in a safe and timely mannerInteracting with...

  • Crew Leader Open Space Mowing

    5 hours ago

    Dandenong, Victoria, Australia City of Greater Dandenong Full time $75,000 - $80,000 per year

    Work typePermanent Full TimeLocationDandenongDepartmentCity FuturesBand 4 – $75,804 – $80,333 per annum (plus super)Permanent Full TimeAbout UsLocated 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest...

  • Receptionist - Concierge | Medical Visa Services Dandenong

    2 weeks ago

    Dandenong, Victoria, Australia Bupa Full time $50,000 - $70,000 per year

    Your opportunity:Be at the heart of helping people live longer, healthier, happier lives.You might think you know a lot about Bupa. You'll know we provide health insurance and aged care services across Australia and you've probably also seen our dental and optical clinics in your local shopping centres. But what you might not realise is that we also deliver...

  • Administration & Customer Service Coordinator

    2 days ago

    Dandenong, Victoria, Australia DNA Recruitment Solutions Pty Ltd Full time $60,000 - $90,000 per year

    Location: Dandenong SouthPay Rate: $33.70Temp to Perm role of the right personWe're seeking a motivated Administrator / Customer Service Coordinator to join our clients team, a well-established, Australian-owned company based in Dandenong South.About the Role:In this role, you'll play a key part in supporting customers and ensuring smooth day-to-day...

  • Reserve Response Officer

    6 days ago

    Dandenong, Victoria, Australia City of Greater Dandenong Full time $75,911 - $83,786 per year

    Band 3 – $70,811 - $75,186 per annum (plus super & industry allowance)Permanent Full Time (5 positions)About UsLocated 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and...

  • Immunisation Nurse

    6 days ago

    Dandenong, Victoria, Australia City of Greater Dandenong Full time $40,000 - $123,000 per year

    $ $59.22 per hour (plus qualification allowance and 25% casual loading)CasualAbout UsLocated 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping...