Guest Experience Specialist

5 days ago

Eaton, Australia Eagers Automotive Full time $45,000 - $65,000 per year

Join Our Team: Customer Experience Coordinator

Bridge Toyota – Part of Eagers Automotive

We're excited to an opportunity waits for YOU to join our growing team

If you're passionate about people, customer service, and making a real difference — this could be your chance to shine.

At Bridge Toyota, our motto is simple: "Where Customers Come First."
As part of the Eagers Automotive group, we're proud to deliver "Oh What a Feeling" moments every day — and we're looking for someone who shares that same energy.

The Role

As our Customer Experience Coordinator, you'll be at the heart of our customer journey.

From warm welcomes to thoughtful follow-ups, your mission will be to create positive, memorable experiences that reflect the very best of Bridge Toyota.

Key Responsibilities:

  • Be the first point of contact for our valued customers
  • Coordinate service appointments and ensure smooth communication
  • Support the sales and service teams with daily customer needs
  • Handle enquiries with empathy, professionalism, and care
  • Deliver "Oh What a Feeling" experiences at every opportunity

About You

We're looking for someone who:

  • Radiates positivity and thrives on customer care
  • Enjoys working in a fast-paced, team-oriented environment
  • Communicates clearly and confidently
  • Stays organised and solution-focused under pressure
  • Loves creating moments that truly matter

Previous customer service experience is a bonus — but your energy, attitude, and willingness to go the extra mile matter most.

What You'll Love

  • Being part of a fun, inclusive, and supportive workplace
  • Career development opportunities with Australia's largest automotive group
  • Ongoing training and genuine recognition for your efforts
  • The chance to grow with a company that backs its people
  • Helping create unforgettable "Oh What a Feeling" moments every day

Ready to Apply?

If you're ready to bring your positive energy, love for people, and drive for excellence — we'd love to hear from you.

Applications close October 24th.

Apply now and start your next chapter with Bridge Toyota.

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