Motor Assessor SA

9 hours ago

Toowong, Queensland, Australia Auto & General Insurance Full time $60,000 - $120,000 per year

About the Role

We're looking for a trade-qualified Panel Beater/Spray Painter or Motor Assessor to join our Motor Assessing team, accurately assessing vehicle damage to determine cost-effective and safe repairs while ensuring the best outcome for the customer and balancing the needs of the business.

Do you need a scenery change or a chance to expand your skill set? Or just want to get off the tools. If so, Auto & General has a great opportunity for you

Being a Motor Assessor at Auto & General means you'll be a part of a multi-award-winning company and one of Australia's fastest-growing insurance companies that offers a competitive salary, ongoing training, and development for you to achieve true work variety and your career aspirations.

This role will be working remotely from your Leader (Leader will be based in QLD).

Your role will include, but not be limited to, the following:

  • Accurately assess vehicle damage to determine cost-effective and safe repairs using the correct repair method.
  • Conduct Post-Repair Inspection to ensure repair quality.
  • Multi-channel assessing responsibility.
  • Provide excellent service to our customers both on the phone and in person.
  • Undertaking vehicle assessments in line with underwriting terms & conditions & claims protocols.
  • Writing accurate assessment reports, negotiating correct scope & costs for vehicle repairs via Partner or Customer's own repairers.
  • Manage rectifications in accordance with the Industry Code of Conduct & engage PSM in the appropriate recovery of costs.
  • Working as part of a state team of assessors to problem-solve customers' repair issues.
  • Providing excellent key-to-key customer repair times to increase customer advocacy.
  • Multi-channel assessing responsibility.
  • Required to travel interstate for training (fly home for weekends).

What experience you'll bring

  • Industry trade qualified.
  • Experience and current knowledge of the motor body repair industry.
  • Passionate about delivering a high standard of customer service.
  • Sound level of computer literacy.
  • Ability to work independently and as part of a team.
  • Valid Driver's Licence.

The benefits of working at A&G

  • Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
  • Options for leave - life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
  • Grow with us - we've got learning and professional development opportunities to suit everyone.
  • Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.
  • Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
  • Celebrate the wins - we love sharing our successes and celebrating together - join us and you've got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
  • Save money - as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
  • Access to A&G's employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including personalised rewards & peer-to-peer recognition, exclusive discounts & savings across more than 600 top retailers and a comprehensive recognition program that celebrates milestones and achievements - helping you feel valued every step of the way.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

  • A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

  • Motor Assessor NZ

    2 weeks ago

    Toowong, Queensland, Australia Auto & General Insurance Full time $60,000 - $120,000 per year

    The roleReady to shift gears and grow your career beyond the workshop? Come and join our team in Australia and take your career to the next level.If you are a trade-qualified Panel Beater, Spray Painter, or Motor Assessor who's passionate about quality repairs and outstanding customer service, this is your chance to accelerate your future with Auto & General...

  • Motor Product Analyst

    1 week ago

    Toowong, Queensland, Australia Auto & General Insurance Full time $90,000 - $120,000 per year

    Be responsible for supporting new and existing Motor products, identifying improvement opportunities, and assisting with product and underwriting changes.The roleThe Motor Product Analyst role reports to the Motor Product Manager and is responsible for supporting the identification, design, development and implementation of new and innovative Motor products,...

  • Claims Consultant

    2 weeks ago

    Toowong, Queensland, Australia Auto & General Insurance Full time $60,000 - $90,000 per year

    Are you a Veterinary Nurse looking for a change, while still being able to help people and their pets?Are you looking to work with a fun team who are passionate about pets and providing excellent customer service?At Pet Health Insurance Services, we are looking for enthusiastic, motivated and friendly people to join our dynamic Pet Health Insurance team and...

  • Service & Retention Consultant

    5 days ago

    Toowong, Queensland, Australia Auto & General Insurance Full time

    Are you a Veterinary Nurse looking for a change, while still being able to help people and their pets?Are you looking to work with a fun team who are passionate about pets and providing excellent customer service?At Pet Health Insurance Services, we are looking for enthusiastic, motivated and friendly people to join our dynamic Pet Health Insurance team and...

  • Graduate Pricing Analyst

    2 weeks ago

    Toowong, Queensland, Australia Auto & General Full time $60,000 - $100,000 per year

    The roleThe Pricing Analyst will support the Pricing team and company on insurance pricing decisions through robust, accurate and timely data driven analysis. The Pricing Analyst is a highly technical role and will support the end-to-end pricing of our insurance products. through data preparation, analysis, modelling, technical review and presenting insights...

  • Graduate Pricing Analyst

    2 weeks ago

    Toowong, Queensland, Australia Auto & General Insurance Full time $90,000 - $120,000 per year

    The roleThe Pricing Analyst will support the Pricing team and company on insurance pricing decisions through robust, accurate and timely data driven analysis. The Pricing Analyst is a highly technical role and will support the end-to-end pricing of our insurance products. through data preparation, analysis, modelling, technical review and presenting insights...

  • Motor Assessor Nsw

    7 days ago

    Toowong, Australia Auto & General Insurance Full time

    **About us** We’re a fast-growing privately-owned company with a clear focus on being a challenger in our industry. We work together as a team to bring to life our purpose and achieve our vision - to be Australia’s best insurer. We have a culture of high performance with high integrity which underpins our values and the way we interact with our...

  • Motor Assessor Qld

    7 days ago

    Toowong, Australia Auto & General Insurance Full time

    **About us** We’re a fast-growing privately-owned company with a clear focus on being a challenger in our industry. We work together as a team to bring to life our purpose and achieve our vision - to be Australia’s best insurer. We have a culture of high performance with high integrity which underpins our values and the way we interact with our...

  • Motor Assessor Vic

    7 days ago

    Toowong, Australia Auto & General Insurance Full time

    **About us** We’re a fast-growing privately-owned company with a clear focus on being a challenger in our industry. We work together as a team to bring to life our purpose and achieve our vision - to be Australia’s best insurer. We have a culture of high performance with high integrity which underpins our values and the way we interact with our...

  • Motor Assessor Qld

    18 hours ago

    Toowong, Australia Auto & General Holdings Full time

    **The role** We’re looking for a trade-qualified Panel Beater/Spray Painter or Motor Assessor to join our Motor assessing team to accurately assess vehicle damage to determine cost-effective and safe repairs while ensuring the best outcome for the customer and balancing the needs of the business. Do you need a scenery change or a chance to expand your...

  • Motor Assessing Manager Sa/wa/nt

    7 days ago

    Toowong, Australia Auto & General Insurance Full time

    **About us** We’re a fast-growing privately-owned company with a clear focus on being a challenger in our industry. We work together as a team to bring to life our purpose and achieve our vision - to be Australia’s best insurer. We have a culture of high performance with high integrity which underpins our values and the way we interact with our...

  • Motor Technical Trainer

    1 week ago

    Toowong, Australia Auto & General Holdings Full time

    **About the role** As a Technical Trainer, you will be part of the National Technical Training Team, responsible for the delivery of the technical training requirements to the Motor Assessing role to ensure that we develop market-leading cost and service capabilities in the delivery of motor assessing assessment processes, and ensure successful achievement...

  • Home Assessor

    3 days ago

    Toowong, Australia Auto & General Holdings Full time

    **The role** This is a unique opportunity, to join our passionate team of Home Assessors within Australia’s fastest growing insurance company. The role of a Home Assessor is to assess and report on damages, discuss and agree upon best repair methods in conjunction with our panel of home repairers and our internal claims team, while ensuring our customer...

  • Home Assessor

    18 hours ago

    Toowong, Australia Auto & General Holdings Full time

    **The role** This is a unique opportunity, to join our passionate team of Home Assessors within Australia’s fastest growing insurance company. The role of a Home Assessor is to assess and report on damages, discuss and agree upon best repair methods in conjunction with our panel of home repairers and our internal claims team, while ensuring our customer...

  • Home Assessor

    2 weeks ago

    Toowong, Australia Auto & General Holdings Full time

    **The role** Auto & General currently has an exciting Home Assessor opportunity located on the Gold Coast. This is a unique opportunity, to join our passionate team of Home Assessors within Australia’s fastest growing insurance company. The role of a Home Assessor is to assess and report on damages, discuss and agree upon best repair methods in...

  • Home Assessor

    7 days ago

    Toowong, Australia Auto & General Holdings Full time

    **The role** We're seeking individuals who are comfortable with the use of technology, collaborate effectively, and are passionate about making a difference. This is a unique opportunity, to join our passionate team of Home Assessors within Australia’s fastest growing insurance company. The role of a Home Assessor is to assess and report on damages,...