Resort Front Office Receptionist, Coolangatta

20 hours ago


Coolangatta Queensland, Australia Ocean Stay Pty Ltd Full time $45,000 - $65,000 per year

Ocean Plaza Resort is seeking FULL TIME & CASUAL Front Office Receptionist in Coolangatta QLD

FULL TIME Saturday to Wednesday

CASUAL Saturdays & Sundays

As our Front Office Receptionist, you are the face of the Resort and the first point of call for our guests, providing exceptional customer service is your main priority. You will be responsible for checking in and out guests, Taking Reservations by phone and email. Uniform and Free Parking will be provided.

You will be responsible for:

  • The check-in and check-out of guests
  • Providing high-quality customer service
  • Attending to guest requests
  • Providing guests with accurate information on resort facilities
  • Providing local knowledge on services and attractions to guests
  • Managing guest accounts
  • Administration tasks associated with the Front Office

To succeed in this role, you must:

  • Deliver exceptional 4 – 5 Star customer service
  • Have a friendly and outgoing disposition
  • Attention to detail
  • Have Experience in a 4 – 5 Star Resort
  • Have Experience using REI Cloud
  • Be able to learn new information quickly
  • Be extremely team orientated
  • Strong communication and interpersonal skills
  • Outstanding personal presentation

NO phone calls please, only Emailed applications will be considered

If you meet the above criteria and have an interest in excelling within the hospitality industry, please forward your resume along with covering letter outlining your interest in the position.



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