Head of Operating Model

• Competitive salary + annual performance bonus
• A great high energy team, that encourages interesting & engaging work
• Brisbane based

Join a team that's All Kinds of Useful

At Origin, being useful is more than a tagline - it's how we approach work every day. As a collective, we're a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award-winning internet and helping to lead Australia's energy transition. If you're driven by purpose and excited to be part of something bigger, we'd love to have you on the journey.

About the role

The Head of Operating Model is accountable for designing, owning, and delivering the Integrated Gas (IG) operating model, ensuring it translates strategic intent into execution by aligning people, capabilities, processes, and structures to deliver sustained value.

This role owns the IG operating model roadmap, embedding enterprise-wide governance, and driving measurable improvements in efficiency, performance, and capability. The position is directly accountable for delivering multi-year transformation outcomes, including cost efficiencies, productivity uplifts, and capability build, ensuring IG remains resilient and future-ready in an evolving energy environment.

The role has enterprise-wide influence, partnering with IGLT, P&C, HSE, Technology, and Corporate Communications, to shape workforce transformation, embed cultural change, and uplift leadership and digital capabilities. Through strong commercial ownership and accountability for ROI, the role provides Origin with a competitive advantage in operational excellence, resilience, and strategic execution

More about the role

Reporting to the GM, Supply and Technology, this role is responsible for working across the business to evolve the IG operating model as required to achieve the delivery of IG strategy and goals.

Key Responsibilities include:

• Own and drive the design, implementation, and continuous improvement of the IG Operating Model, accountable for delivering measurable improvements in cost, efficiency, agility, and workforce capability.

• Accountable for the multi-year operating model roadmap, ensuring alignment with IG and Origin Group strategy, and reporting progress to the IGLT.

• Manage transformation budgets and deliver cost efficiencies of approx. $25million annually through operating model optimisation, process excellence, and digital enablement.

• Lead enterprise process governance, accountable for alignment, compliance, and consistent execution across IG.

• Make recommendations and decisions on complex trade-offs (cost, risk, efficiency, capability) that materially impact IG's long-term performance.

• Lead, coach, and grow a high-performing transformation team, accountable for capability uplift across 1,000+ IG employees, embedding new ways of working and developing leaders of leaders.

• Shape organisational culture, accountable for embedding workforce transformation programs, leadership behaviours, and capability build aligned to Origin's strategic priorities and values.

• Champion and own continuous improvement and innovation, ensuring adoption of new practices, technologies, and ways of working that enhance IG's competitiveness.

• Monitor and report on ROI, providing clear measures of performance, efficiency, adoption, and business value delivered through operating model changes.

• Role model safety and compliance leadership, ensuring the operating model embeds Origin's HSE and risk frameworks across all levels of the business.

What will you bring?

You will role model Origin's values, be self-driven, with ability to be proactive and take initiative. A team player with ability to work collaboratively with a broad range of people across levels, building positive, productive working relationships.

More about you

• Strategic mindset, demonstrated experience driving change to achieve strategic objectives

• Highly developed communication and stakeholder management skills with a track record of building collaborative working relationships across the business

• Demonstrated ability to take initiative and challenge thinking, with a solutions mindset

• Leadership ability, able to build trust and drive change, with a focus on continuous improvement

• Financial acumen, with experience managing budgets and/or analysing risk.

• Hands-on drive for improvement and efficiency at all levels of the business, with a well-developed understanding of change management

• Ability to get things done through others with internal and external stakeholders

• Excellent planning & organisational skills, with ability to navigate conflicting priorities

• Strong influencing, negotiation, and facilitation skills with ability to present and communicate at senior management levels

• Strong commitment to safety and compliance

Experience

Ideally you will have previous exposure to one or more of the following:

• Resources or manufacturing industries, including broad operational experience (desirable)

• A commercially focused or strategic business/financial role

• Leading business outcomes and developing business processes

• Leading multi-disciplinary teams or projects

• Change management and a track record of introducing new ways of working and/or creative problem-solving

So, why join us?

• Discounted Origin product benefits for employees, including Electrical, Gas and Internet offers
• Flexible working environment
• Competitive salary + annual performance bonus + performance based reviews
• Origin 360 Electric Vehicles (EV) employee subscription offers a fantastic range of EVs, with flexible month-to-month plans and no lock-in contract.
• Free and confidential counselling for employees and family members.
• A great high energy team, that encourages interesting, rewarding, and engaging work

Origin - Where good change happens

At Origin, we're powered by people who believe in creating change.

We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse.

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we'd love to hear from you.

Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.

Please note unsolicited CVs from agencies will not be accepted.

Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.