Kerbside Officer

4 days ago

Sydney, New South Wales, Australia Certis Full time $60,000 - $80,000 per year

About Us
Join a diverse and supportive team in an exciting local environment and be part of a global company where the sky is the limit
With over 60 years of global experience in rich physical security heritage, deep market insights and patented technology innovations, Certis is a trusted advanced integrated security services provider for businesses around the globe. Our commitment is to a Safer, Smarter and Better workplace that ensures every employee is supported, respected and empowered.

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*Position Purpose*
Certis Australia is currently seeking motivated individuals to fill direct Kerbside Officer positions, where you'll help ensure the smooth, safe, and customer-friendly operation of Sydney Airport Kerbside operations.

Role Purpose
Kerside Officer are responsible for managing traffic zones, assisting customers (especially those with special needs), and enforcing regulations to keep operations running smoothly and safely, whilst ensuring a positive experience for all.

  • Manning and controlling taxi operation to ensure passengers are taken and not refused or abandon by taxi drivers.
  • Reporting taxi drivers' poor behaviour and misconduct.
  • Taking care of loading docks and keeping good records of deliveries to tenants.Ensuring Uber operation is not blocking general traffic
  • Controlling buses and coaches' operations.

*Key Responsibilities*
Direct traffic and provide clear instructions to vehicles and passengers

Enforce parking and transport regulations

Deliver excellent customer service to all passengers

Assist elderly or mobility-impaired customers

Communicate effectively via radio and report incidents

Monitor safety, respond to concerns, and ensure smooth operations

*Qualification
Student visa holders are welcome to apply
Mandatory*
White Card – Construction Induction Card

Blue Card – Traffic Control Accreditation

Good communication and conflict resolution skills

A strong customer-first attitude

Ability to remain calm under pressure

Desirable
Previous experience in traffic control or public-facing roles is a plus – but no experience necessary, we provide training

*Benefits & Culture
Mandatory Training Provided*
Full Induction

Apply Now Be part of a high-performing, safety-focused team. Great career progression opportunities available for the right candidates.

*Diversity Statement*
Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.

*Certis Security Australia Master License
Certis Security Australia Master License*
Sydney Night Patrol & Inquiry Co Pty Ltd

  • NSW
  • ACT
  • QLD 41315
  • WA SA48240
  • NT 345
  • SA ISL 178143
  • TAS 3020

Certis Security Australia Pty Ltd

  • NSW
  • ACT
  • QLD
  • WA SA 72311
  • SA ISL 235794
  • VIC Z S
  • VIC Z S
  • NT 1093
  • TAS

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