Medical Administration

About the role

We are seeking a dedicated and experienced Medical Administration professional to join our team at Forster Tuncurry Medical Centre in Forster, NSW. This is a casual role, offering flexibility and the opportunity to contribute to the smooth running of our respected medical practice.

About You

To succeed in this role, you will:

• Be a team player with the ability to get along with a diverse team of 50+ professionals.
• Have previous experience in a reception or administrative role (medical experience is an advantage, but not essential).
• Possess excellent communication and interpersonal skills.
• Demonstrate strong organisational skills and the ability to multitask in a fast-paced environment.
• Be confident using computer systems and willing to learn medical software such as Best Practice and HotDoc.
• Show a commitment to delivering outstanding patient care.
• Be available to work flexible hours, including weekends, as required by our 7-day operation.

What you'll be doing

• Providing excellent administrative support to our medical practitioners and nursing staff
• Handling patient bookings, enquiries and records management
• Assisting with billing, coding and other financial tasks
• Maintaining an organised and efficient work environment
• Ensuring compliance with all relevant medical administration procedures and policies
• Contributing to a positive and collaborative team environment
• Providing exceptional customer service to patients, ensuring a welcoming and professional experience

What we're looking for

• Previous experience in a medical administration or receptionist role is preferred but not necessary
• Strong organisational and multi-tasking skills
• Excellent communication and customer service abilities
• Proficiency in medical terminology and record-keeping is preferred but not necessary
• A friendly, professional and adaptable approach
• A commitment to maintaining confidentiality and privacy

What we offer

• Competitive hourly rates
• Opportunities for professional development and growth
• A supportive and collaborative team environment
• The chance to work in a respected and well-established medical practice

About us

Forster Tuncurry Medical Centre is a thriving and dynamic medical centre, serving a community of over 15,000 patients across four clinics in the beautiful Forster-Tuncurry area. Open 7 days a week, our team of 50 dedicated professionals, including 21 friendly and supportive administrative staff, work collaboratively to deliver high-quality healthcare services.

We are committed to fostering a positive and inclusive work environment where teamwork, excellence, and patient care are at the heart of everything we do.

If you're an enthusiastic and capable Medical Administration professional, we'd love to hear from you. Apply now to join our dynamic team.