Patient Services Assistant

1 day ago

Australia Barwon Health Full time $45,000 - $65,000 per year

 Employment Type -  Casual

Job Category - Environmental/Domestic/Food Services - Food Services

Req Id - 604 

Gain invaluable experience as a Patient Services AssistantEnjoy the lifestyle that offers the best of city/countryCasual hours that suit you

About Barwon Health 

Barwon Health is one of the largest and most comprehensive regional health services in Australia, providing care at all stages of life and circumstance. Services available through Barwon Health cover the full spectrum from primary care, community services, aged care, rehabilitation, mental health, emergency and acute care. We serve more than 500,000 people through the efforts of more than 9000 staff and volunteers across more than 20 sites. Barwon Health is committed to developing a vibrant culture of education, training and research that advances health and wellbeing for all.

About the facility 

Our major sites include University Hospital Geelong in Geelong's CBD, the McKellar Centre precinct in North Geelong, Barwon Health North in Norlane, and residential aged care facilities spanning the region. Comprehensive mental health, community health and dental services are delivered through various programs across the Barwon South West Region, including Torquay and Colac.

About the role

As a Patient Services Assistant (PSA), your role is to work across all acute wards ensuring the effective provision of patient care in the assistance of nursing staff in the areas of patient welfare, comfort, hygiene and transport in order to achieve and maintain quality patient outcomes.

Duties of the role include but are not limited to:

Provision of transport and couriering services of patients, wards and departments in line with relevant EBA and Barwon Health policy and procedures to ensure patient centred care is delivered and maintainedProviding assistance under direction, once trained to a competent level, with patient restraintProvision and monitoring of quality meal services to ensure correct meal supplements are provided

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.

About the culture

University Hospital Geelong's PSAs work in a progressive centre and encourages a team environment. We are a passionate, supportive and energetic team that work cohesively together on all wards as relievers. We promote professional development in the workplace and as a team are focussed on quality patient centred care. We are a team that embrace's change and are always looking for innovative ideas to improve our team and the organisation.

Barwon Health staff benefits

Excellent working conditions with a high sense of job satisfaction. A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program.Wide-range of professional development opportunities to enhance your career.Attractive salary packaging benefits. Living expenses capped at $9010 and meals and entertainment capped at $2650.

About Geelong - Derived from the local Wathaurong Aboriginal name for the region Djilang, Geelong is thought to mean 'Tongue of Land'.

Geelong offers a range of lifestyle choices including inner city, coastal, suburban and rural homes.Geelong is home to world class schools and education providers.Doorstep to the Great Ocean Road, Bellarine Peninsula and the Surf CoastAppreciate our vast and abundant parklands, sports and entertainment attractions, and thriving dining and shopping complexes.

To learn more about the region, click here. 

Diversity and Inclusion

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve.

We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, and family structures. We proudly support LGBTIQA+ inclusion and are committed to a safe and inclusive workplace for all.

We encourage applications from:

  • Aboriginal and/or Torres Strait Islander peoples
  • LGBTIQA+ community members
  • People of all gender identities
  • People with disability
  • Culturally and linguistically diverse communities

If you need adjustments to participate in the recruitment process, please contact us at

Barwon Health is a totally smoke-free workplace.

We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government's Child Safe Standards: About Child Safe Standards | Victorian Government )

Prior to commencement with Barwon Health, all new employees are required to provide a completed Barwon Health Immunity Status form and have Staff Care clearance.

Please note we do not accept resumes via email.

Contact person: Andrew Hamilton

Email: 

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