Training & Support Coordinator

Training and Support Coordinator

Supported Employment Services Award 2020 Grade 6

Do you want to make a real difference to the lives of people with disabilities?

Is it important to you to work for an organization that values you and offers opportunities for growth and development?

Then look no further

About cape

cape group (cape) is a not-for-profit company limited by guarantee providing services to people with a disability and is a Registered NDIS Provider.

Nadrasca joined with Brite in April 2025 to form cape group, a newly formed brand resulting from the merger of the two NDIS registered providers with a combined 120 years in operation across the eastern and northern suburbs.

Together, we provide a range of services for people with disability, including home and living supports, social and community participation activities, youth employment assistance, supported employment, and NDIS support coordination.

At cape, we work hard to ensure that everyone we support can have their best day, every day.

This means people feel awesome, welcome, connected, excited, and ready to achieve their goals – whatever that means for them.

The Position

The Training and Support Coordinator (TSC) is a functional role which works within the Employment Team to assist our supported team members to achieve their vocational goals.

Reporting to and working closely with the Employment Supports & Outcomes Manager, the role is responsible for operating in line with cape's policies, procedures, and work practices. The TSC will provide direct services for supported team members and assist them to achieve their employment goals.

Key Responsibilities:

• Support and develop employees through coaching, mentoring, training, goal tracking, and managing employment plans and assessments.
• Ensure compliance and manage risks by adhering to NDIS and Disability Service Standards, conducting risk assessments, and maintaining ethical boundaries.
• Maintain accurate documentation including case notes, reports, wage assessments, and communication, in line with quality and administrative policies.
• Collaborate with internal and external stakeholders to foster teamwork, support organisational goals, and represent the organisation positively.
• Contribute to team performance and safety by leading by example, participating in training, supporting OHS practices, and assisting with wage and funding processes.

Qualifications and Experience

• Committed to inclusive employment and the rights of people with disabilities, with a passion for community impact.
• Brings over two years' experience supporting people with disabilities or facing disadvantage, with relevant qualifications or equivalent experience.
• Demonstrates strong interpersonal, leadership, and communication skills across diverse stakeholders.
• Delivers high-quality, compliant work within safety and continuous improvement frameworks, proficient in Microsoft Office and familiar with NDIS standards.
• Holds a current Driver's Licence and is willing to travel to support employment opportunities.

Skills and Attributes

• Excellent interpersonal, communication, and customer service skills, with the ability to build strong relationships across all levels.
• Strong organisational and time management abilities, with capacity to prioritise tasks and work independently or in a team.
• Demonstrates discretion, sensitivity, and professionalism in handling confidential matters.
• Skilled in administration and stakeholder engagement, with a proactive and flexible approach to work.
• Advanced proficiency in Microsoft Office and strong computer literacy; SharePoint experience highly regarded.

Why Join Us?

Our vibrant culture and collaborative team environment truly set us apart. You'll join a warm, inclusive, and enthusiastic team united by a shared passion for enriching the lives of people with disabilities.

As a Training and Support Coordinator, you'll lead with purpose—delivering tailored training, fostering inclusive workplaces, and helping individuals achieve their goals under the NDIS framework. You will have a chance to make a real impact by empowering people with disabilities to thrive in meaningful employment.

What we can offer you:

• A great working environment as part of a passionate and dedicated team.
• Attractive salary including salary packaging associated with not-for-profits.
• Training and professional development.
• The opportunity to use your skills to make a real difference in people's lives.

All applicants must hold a current NDIS Worker Screening Clearance and obtain a Working with Children Check prior to employment.

All relevant staff must provide evidence of unrestricted Australian residential and working visa.

How to Apply:

We are inclusive in our thinking and are open to candidates who may not meet all criteria, but believe they are the right fit for the position.

If you are interested in becoming an active and valued member of a dedicated and passionate team, please apply today by clicking on the Apply button.

Shortlisting and interviews will commence soon.

We welcome applications from all diverse backgrounds including individuals with disability, those that identify as Aboriginal and Torres Strait Islanders, LGBTQIA+, or from culturally and linguistically diverse backgrounds.

We look forward to hearing from you