senior director, technical operations

The role is focused on specific Cluster based on business indicators such as volume, revenue and operating income in addition to geographical and supply chain complexity and the maturity levels of the bottling partners considered.

Provide technical leadership and execution support to the assigned territory, within the franchise units and bottling partners across all TI&SC functional areas.

Technical Franchise leadership to support goal settings for each bottling plant while supporting an efficient execution. Key areas at the assigned territory (including performance and execution cups) such as continuity of supply, processes efficiency and performance, timely investments to expand capacity among others

Lead actions of bottling plants to optimize manufacturing cost and yields to support profitability requirements in the assigned territory.

*Scope & Impact:*

• Provide technical franchise leadership and execution support to the OU franchise units and bottling partners across all TI&SC functional areas.
• Act as the execution arm for TI&SC strategies at the Franchise Cluster and individual market levels.
• Technical Franchise leadership to support goal settings for each bottling plant while supporting an efficient execution. Key areas at the assigned territory (including performance and execution cups) such as QSE scores, continuity of supply, processes efficiency and performance, timely investments to expand capacity among others.
• Support the development and execution of the specific innovation plans working directly with the bottling partners, CPS, suppliers, other Franchise functions.
• Leadership and operational support for the Coca-Cola System at the assigned territory level to build capabilities and capacities of product/package, supply chain and production infrastructure, processes, people and cost optimization solutions in order to drive growth in the specific territory.
• Lead, support and orchestrate as necessary the execution of productivity initiatives at the country and Cluster levels.
• Contribute to developing SC contingency plans and BCPs at the country or market level, coordinate demand and supply at the cluster or market level in alignment with the OU SC team and the bottling partners.
• Support actions of bottling plants to optimize manufacturing cost and yields to support profitability requirements in the assigned territory.
• Support as necessary the identification and execution of productivity initiatives at the assigned territory levels.
• Execute the SC contingency plans and BCPs at the assigned territory level, coordinate demand and supply in alignment with the Supply Chain team and the bottling partners.
• Act as technical contact point for the bottling partners in the assigned territory in relation to troubleshooting, cross-functional corrective action plans and IMCR immediate actions.
• Act as a catalyst for system networking with internal and external partners, identify and communicate insights, trends, risks relevant for the overall business and TI&SC specific.
• Develop/Coach and Challenge the Next Generation of Leaders:
• Promote a strong two-way feedback culture; one built on trust, transparency, and accountability.
• Foster resilience, giving the team tools and techniques to deal with obstacles.
• Develop a pipeline of talent to not only backfill yourself, but other cross-functional leadership positions.
• Drive a well-rounded Market and commercial acumen & knowledge agenda to ensure tangible impact and connection with the local market and bottlers.
• Flatten the structure; promote all levels of the team to communicate, contribute and lead, regardless of title or position.
• Goals and objectives for the role are mainly focused on the annual business plan delivery for the assigned territory.

KEY SUCCESS PARAMETERS

• Act as the execution arm for TI&SC strategies at the assigned territory and individual market levels.
• Leadership and operational support for the Coca-Cola System at the assigned territory level to build capabilities and capacities of product/package, supply chain and production infrastructure, processes, people and cost optimization solutions in order to drive growth in the specific territory.
• Support as necessary the identification and execution of productivity initiatives at the assigned territory levels.
• Execute the SC contingency plans and BCPs at the assigned territory level, coordinate demand and supply in alignment with the Supply Chain team and the bottling partners.
• Support the development and execution of the specific innovation plans working directly with the bottling partners, CPS, suppliers, other Franchise functions including local ingredient sourcing as it fit the strategic framework for ingredients sourcing.
• Support the development and execution of the specific Commercialization plans working directly with Corporate, the bottling partners, CPS and other FO functions inside and outside the technical structure
• Act as primary technical contact point for the bottling partners in the assigned territory in relation to troubleshooting, cross-functional corrective action plans and IMCR immediate actions

*FUNCTION RELATED ACTIVITIES:*

• Lead the relevant technical communication routines with the bottling plants within the assigned region, key suppliers, and other KO technical teams across the assigned Region.
• Communicate with all other OU functions regarding technical, innovation or SC projects relevant at the OU, country or Franchise level.
• Lead the communication routines with the Technical Functions, CPS and the Operations, CC&FL areas at an OU level.
• Within the Company: Working with functional heads of Technical (reports indirectly), Marketing, Human Resources, Legal, PAC, SRA, Planning. Working with Corporate in the areas of Procurement (CEPG).
• The nature and purpose of the contacts are from support, coordination, integration and collaboration through negotiation.
• Bottlers Technical Leadership/senior Management at an enterprise level, influencing and providing advice on strategic decisions to ensure business continuity, productivity and enhanced assets utilization.
• Local Suppliers – Supply capacity and installation performance. Supply continuity aligned with the Supply Chain, Technology and procurement functions.
• Global-Regional Suppliers – Supply capacity and installation performance. Supply continuity aligned with the Supply Chain, Technology and procurement functions.

*Experience*

• 10 years of experience in one or more functional areas within the TI&SC scope: QSE, SRA, Commercialization, Supply Chain, technical franchise leadership, CPS, R&D, food or beverage industry (Manufacturing, QSE, Logistics-Supply Chain, Engineering among others).
• Very good understanding of technical risk management, technical governance, project management framework and methodologies, QSE metrics and commercialization processes.
• Strong abilities to connect and collaborate with the bottling partners and suppliers and the commercial roles of the Franchise Unit.

*FUNCTIONAL SKILLS:*
Mastery of

• Project management
• Product Commercialization
• Risk management
• Franchise leadership
• Root cause analysis and issues management
• Continuous improvement and operation excellence
• Influencing and negotiation

Broad expertise in

• Supply chain optimization
• Contingency planning and BCP
• Sustainability
• Food and Beverage manufacturing, Quality and Supply Chain Operations
• Business case preparation
• Integrated management system and digital literacy

*Skills:*
Active Listening, Business Case Building, Business Partnerships, Environment & Sustainability Management Programs, Influencing, Negotiations, organization, People Management, Product Development, Project Management, Supply Chain Operations, Supply Chain Strategies, Systems Thinking, Taking Initiative, Understanding & Assessing Risk

*Skills*
Influencing; organization

Annual Incentive Reference Value Percentage:30

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.