Food & Beverage Attendant (Part time)

5 days ago

Australia IHG Hotels & Resorts Full time $40,000 - $60,000 per year
Job Description:
  • Creating a warm welcome for every single guest that sets the tone for their experience with us
  • Be a host to our guests knowing what's happening in the city and the hotel; keeping up to date with events, groups and hotel information such as guest feedback
  • Knowing the Crowne Plaza brand and being an advocate for our most loyal guests
  • Preparing and serving beverages, which may include coffee and cocktails, to high standards
  • Taking guest orders, making menu recommendations and highlighting promotions. Maximise upsell and suggestive selling opportunities
  • Working closely with the kitchen team to deliver a truly seamless food service
  • Set up and pack down and food & beverage service across our conference and events
  • Handling credit and payment transactions in a secure manner
  • Be a responsible team player - comply with our WH&S, HACCP and crisis management policies and be a supporter for a greener hotel environment
  • Minimising waste and keeping your supervisor or duty manager in the loop about any faulty or unsafe equipment, low supplies, or safety incidents
  • Ensure that facilities and equipment are cleaned, tidy and properly stocked according to anticipated business volume
  • Helping your team to share the workload and with other duties as required
What we need from you:
  • Experience - previous experience working in a hotel or restaurant
  • Knowledge of local spirits, wines and produce will set you apart
  • Articulate - a great communicator, you'll be warm, welcoming, and easy to talk to
  • Your strong attention to detail and problem-solving skills will turn issues into opportunities so every guest leaves with great memories
  • The strength to lift, push and pull big objects up to 23 kg, which can also involve bending and kneeling
  • The flexibility to work across a rotating roster including nights, weekends and public holidays
  • Compliance - Responsible Service of Alcohol Certification (Nationally Accredited) & Food Safety Certificate
  • Must meet the legal requirement to work in Australia without limitations or restrictions
What you can expect from us:
  • Freshly laundered uniform
  • Proactive paid wellbeing days
  • Paid birthday leave - hip hip hooray
  • Enhanced parental leave
  • Some of the best discounts across our IHG Hotels & Resorts for accommodation and food & beverage
  • A massive discounts platform for all your favourite brands and retailers - to help your salary go further
About the Team:

IHG Hotels & Resorts

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