Claims Support Officer

3 days ago

Whitebridge New South Wales, Australia Allianz Australia Full time $60,000 - $90,000 per year

At Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let's care for tomorrow, so we can create a better future together, for everyone.

About The Role

  • Ensure internal and external customer expectations are exceeded and business objectives met by efficiently undertaking claim processing and administrative functions including lodgement of new claims and processing medical transactions.
  • Ensure work is completed with a high level of accuracy, decisions are evidence based (in line with allocated authority), clearly documented and in accordance with external/internal policy and procedure.

About You

  • Experience in a customer service (including retail) or administration support role - insurance and/or finance industry with knowledge of Workers Compensation would be an advantage.
  • An understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation would be an advantage.
  • Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools
  • Pays high attention to detail by completing tasks with thoroughness and accuracy and has the ability to quickly identify errors or inconsistencies within information
  • A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape

Benefits And Perks

  • Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
  • Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
  • Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
  • Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer
  • For more details about our benefits, visit the Allianz Careers site.

About Our Culture
We care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work. We're committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential.

Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.

  • Claims Officer

    3 days ago

    South Brisbane, Australia Hudson Australia Full time

    To provide responsive and proactive claims management services for our members and third parties whilst managing timely efficient and effective claims management with our Member always at the forefront of what we do. **Key points**: - Easy to fill out weekly time sheets - Modern office space with updated amenities (kitchen / cafeteria / gym ) - Significant...

  • Claims Officer

    2 weeks ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **About the Job** Claims Officer ** - NDIS Plan Support** **ABOUT US**: Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management, well-known across Australia. Here at YPM, we provide personal, friendly service to our clients, focusing on delivering better-than-expected outcomes. We support full choice and control for participants and...

  • Return to Work Specialist

    1 week ago

    Whitebridge, New South Wales, Australia Allianz Australia Full time $90,000 - $120,000 per year

    RETURN TO WORK SPECIALIST | 12-MONTH CONTRACTAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the...

  • Claims Treatment Specialist

    7 days ago

    Bar Beach, New South Wales, Australia Bendigo Advertiser Full time $90,000 - $120,000 per year

    ResponsibilitiesEML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually...

  • Eoi - Claims Management Officer

    1 week ago

    South Brisbane, Australia Hudson Australia Full time

    To provide responsive and proactive claims management services for our members and third parties. You will be demonstarting timely efficient and effective claims management with our members always at the forefront of what we do. **Key points**: - Easy to fill out weekly time sheets - Modern office space with updated amenities ( kitchen / cafeteria / gym...

  • Senior Case Manager

    3 days ago

    Whitebridge, New South Wales, Australia Allianz Australia Full time $80,000 - $120,000 per year

    At Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.We offer an inclusive...

  • Senior Case Manager Level

    3 days ago

    Whitebridge, New South Wales, Australia Allianz Australia Full time $80,000 - $120,000 per year

    SENIOR CASE MANAGER | WORKERS COMPENSATION | CHARLESTOWN NSWAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and...

  • Administration & Office Support

    1 day ago

    Taree, New South Wales, Australia Care Shelf Support Services Full time $45,000 - $65,000 per year

    Actively engage with volunteers, staff, NDIS participants & Aged Care clients.Maintain positive working relationships with all stakeholders.Maintain an understanding and awareness of key issues impacting NDIS & Aged Care participants.Assist and coordinate the recruitment, training, and orientation for new staff.Provide ongoing support to the Director, other...

  • Office Administrator

    3 days ago

    Whitebridge, New South Wales, Australia Newcastle Demolition Full time $60,000 - $90,000 per year

    Exciting Opportunity Alert: Join our dynamic team at Newcastle Demolition We're on the lookout for a talented and driven individual to take on the role of Assistant Office Administrator. If you have a passion for learning, enthusiasm for teamwork, and a desire to grow alongside a rapidly expanding company, this position is perfect for you. Come be a part of...

  • Claims Management Officer

    2 days ago

    South Brisbane, Australia Page Personnel Full time

    Southside location - 3-12 month contract **About Our Client**: Storm Season has arrived in Queensland, and the State is gearing up for the impending wild weather. We aim to connect with individuals in South-East Queensland with contact centre experience who are intrigued by the prospect of supporting their state in the event of a catastrophic weather...