New Home Consultant

2 weeks ago

Coffs Harbour, New South Wales, Australia Stroud Homes Coffs Harbour Full time $104,000 - $130,878 per year

Stroud Homes Coffs Harbour is an awards winning new home construction company. We are looking for an additional new home consultant to join our existing sales team.

We are looking for someone that most importantly:

  • fits in with our existing team,
  • is good at listening to people and confident in discussing their dreams and concerns.
  • Has a keen interest in new home construction, and most importantly is willing to ensure clients are given the right information, to ensure we are the right fit for their project, prior to seeking a financial commitment from them.

Please apply if:

  • You are available to work 3 weekends per month: Saturday and Sunday 10am to 4pm.

Please consider this carefully, If you cannot commit to weekend work this role is not for you. Most of our clients visit the display home on weekends and you need to be consistently available for them.

  • You enjoy talking to and listening to people
  • You are computer literate and able to learn new programs, processes and procedures.
  • You can accurately document conversations, changes to plans and client requests.
  • You are generally outgoing and positive with a can-do attitude.
  • Have an interest in new homes
  • Know or want to learn how all aspects of how a new home comes together.
  • You value honesty, integrity and giving clients the right information above your personal benefits from the role.

About this role:

Our New Home Consultants are responsible for:

  • Opening and closing our display home on weekends
  • Greeting and Assisting visitors to our display home
  • Social Media posts and Lead generation (with assistance from the rest of the team)
  • Keeping advertising materials available in our display area and ordering as required from our head office
  • Assisting clients by: Conducting Site Inspections on their blocks or potential blocks and assessing suitability for their chosen design, suggesting designs that fit within their budget and family or personal requirements, helping clients to modify plans and submit for quoting.
  • Liaising with our contracts administrator to ensure the client's project matches the requests they have made.
  • Liaising with our Builder to make sure a client's home will fit their block and be suitable to the site conditions.
  • Liaising with our estimator to ensure quotes are accurate and reflect what the client wants in their home, presenting these quotes and answering the client's queries.
  • Light cleaning duties: Dusting, vacuuming, cleaning of the staff kitchen area.
  • General administration tasks, laminating, answering phones, shredding, printing.

All training for this role can be provided for the right applicant.

We have a great team and work environment, and it is a priority of Stroud Homes Coffs Harbour to maintain this culture.

The successful applicant will be selected based on personality as much as current qualifications and skill set.

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