Sales Team Member

2 days ago

Truganina, Victoria, Australia Roadking Truck wash & Tyres Full time $25,000 - $30,000 per year
  • This is your opportunity to join the team as a Sales team member at Road King Truck wash & Tyres Services, your primary responsibility is to provide the best experience possible to all of our customers. This experience comes through offering customers quality support and assistance across multiple channels, such as phone, email, web and live chat. Working in a fast-paced environment, you will be responsible for answering inbound customer service and sales queries (voice and digital).

By assisting our customers through their journey and supporting them with their needs, you are contributing to the goals of the greater Sales Team, driving both customer satisfaction and loyalty in a positive direction.

  • Maintaining the day-to-day operations within the tyres business through tasks such as, product support, interactions with our fitting partners, suppliers and logistics providers as well as some administrative tasks.
  • Make outbound calls to new and existing clients to understand their business requirements and identify growth opportunities, including onboarding and upselling services.
  • Improve closing rates and conversion of online leads from our customers.
  • Manage enquiries through to resolution, this could involve liaising with multiple stakeholders both internal and external.
  • Advise clients on wash & tyres sales products and services.
  • Utilise your strong relationship building skills to develop and grow sustainable and authentic relationships in order to retain clients.

Qualifications

What are we looking for?

  • Demonstrated inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don't take ourselves too seriously).
  • Ability to problem solve and critically think in order to resolve and investigate complex client enquiries and issues.
  • Strong customer service/ sales/ account management skills, with highly effective verbal and written communication.
  • The ability to multitask, priorities your workload and adapt quickly to change.
  • Reliable and dependable person with outstanding time management.

Additional Information

A few other things we want to let you know about...

  • Road King is an equal opportunity employer and we pride ourselves on fostering a diverse and inclusive workplace.
  • We know how important keeping that balance between work/life is and have a range of flexible working options on offer, including part time work. We are open to this conversation during our recruitment process - if you want to know more just ask.
  • We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant.
  • Successful candidates joining the Roadking family are required to undergo a National Police Record check and must have full-time Australian working rights on an ongoing basis.

Please call on

Job Type: Part-time

Pay: $25.00 – $30.00 per hour

Experience:

  • Point of Sale (POS) software: 1 year (Preferred)
  • Working towards sales targets and KPIs: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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