Enrolled Nurse

Employment Type: Permanent Part time

Position Classification: Enrolled Nurse

Remuneration: $ $ % Super + Salary Packaging

Hours Per Week: 32

Location: Adamstown Campus

Requisition ID: REQ607397

Applications Close: Sunday, 12th October2025

Make every call count – help people access the care they need, when they need it.

Join Our Referral & Intake Team – Enrolled Nurse Intake Officer

Are you an organised, people-focused Enrolled Nurse who loves making a real difference in your community? We've got an exciting opportunity to join our Referral and Intake Centre (RIC) Team on a permanent part-time basis.

Based at our Adamstown Campus (Corner Kyle and Gosford Roads, Newcastle), you'll be part of a dynamic, supportive team working alongside Planned Care for Better Health, ICCAPP, and Out of Hospital Care programs - all under the guidance of a Nurse Manager who's got your back.

About the Role

As a RIC Intake Officer, you'll be the first point of contact for community-based referrals, helping connect people with the care and services they need most. Your day will involve processing referrals and requests via phone, email, RIMS, and the My Aged Care (MAC) portal. You'll also provide accurate information and direct callers to the right service, while maintaining strong relationships with service providers to ensure clients receive the right care at the right time. It's a busy role where no two days are the same, and your ability to juggle tasks while staying calm will be highly valued.

Some of the key things you'll do include:

• Processing and managing referrals from multiple sources
• Liaising with providers and colleagues across the health network
• Supporting patients and their families by ensuring a smooth referral journey

About You

You thrive in a fast-paced environment, are confident using technology, and have the communication skills to deal with a wide range of people. With your current AHPRA registration as an Enrolled Nurse (Medication Endorsed, where applicable), you'll bring strong clinical reasoning, time management, and documentation skills.

Ideally, you'll also have experience in call-centre or referral-based roles, but just as important is your easy-going nature, adaptability, and genuine commitment to person-centred care.

What We Offer

We'll make sure you feel supported from day one, with a comprehensive orientation program and access to ongoing clinical and technical support. You'll be working in a collaborative, values-driven workplace where your contribution truly matters, and you'll have the opportunity to make a direct impact on the health journeys of people in your local community.

If you're adaptable, compassionate, and ready for a role where you'll connect people to the care they need most - we'd love to hear from you.

Benefits

• 4 weeks annual leave (pro-rata for part time employees)
• Paid parental leave (for eligible employees) - giving you the opportunity for true Work life balance
• Salary packaging options - up to $11,600 plus novated leasing
• Fitness Passport for health and well-being - discounted gym options for you and your family
• Employee Assistance Program (EAP) for staff and family members

Additional Information:

• Click here for the Position Description
• Find out more about applying for this position
• An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

For role related queries or questions contact Simone Dagg on

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit:

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit:

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS via or

Hunter New England Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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