Retail - CUSTOMER ASSISTANT Southlands

17 hours ago

Cheltenham VIC, Australia Dusk Full time $45,000 - $55,000 per year

Role Overview

As a Customer Assistant, your role is to help create thoughtful and joyful experiences in-store. The kind that stay with people long after they've walked out the door. You'll bring energy, warmth, and integrity to everything you do; whether it's delivering exceptional service, supporting your teammates, or helping your store shine.

This is a hands-on, people-first role where no two days are the same - and we love that.

What You'll Do

  • Create meaningful customer moments with personalised service and genuine care
  • Support store performance by working together and following through on what matters
  • Merchandise with intention - keeping the space inspiring, beautiful, and brand-aligned
  • Be a go-to expert on our range, using your product knowledge to help customers find the right scent, gift, or moment
  • Keep things moving, support your teammates, and help create a workplace that's as fun as it is focused

About You

  • You care about people, and it shows; in your service, your attitude, and your follow-through
  • You bring warmth, curiosity, and a can-do mindset to every shift
  • You're reliable, collaborative, and proud to be someone your team can count on
  • You're always learning and love growing alongside your team
  • You know that great culture doesn't just happen... you help create it

What You'll Love

  • A generous team member discount across our full range of fragrance, décor and gifting
  • Monthly store bonus program and performance-based incentives
  • Recognition that feels real - with shoutouts, milestones, and meaningful celebration
  • Access to our Employee Assistance Program (EAP) for you and your immediate family
  • Support to grow with leadership development, coaching and progression opportunities
  • A team and culture where people matter, and every day brings something a little special

Ready to create moments that matter?

Join a team where we keep things fun, lift each other up, and help customers feel at home - one scented moment at a time.

Apply now and start your next chapter with dusk.

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