Store Manager

The Body Shop Australia is currently recruiting for a Store Manager for our Westfield Hornsby store in Sydney. You'll be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team deliver retail excellence, strong sales results, and engaging customer experience.

Current Salaries Based on Store Grading:

Store Manager Westfield Hornsby: $62,500

(please note that our salaries based on store grading are currently under review with increases projected to take place from July 2025)

Your role in a nutshell:

Store Manager: To be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience.

Key duties of a store manager:

• Customer Experience – We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life.
• Performance – We're looking for someone who will be able to control and meet sales and performance targets with outstanding planning and organising skills.
• Operations – Our Store Managers need to have exceptional stock management skills, and the ability to monitor/manage change.
• Expertise – Our Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products
• Teamwork and People Management – Our Store Managers are outstanding communicators and are confident in managing a team in accordance with the store's needs. They are flexible and responsible role models who successfully attract and retain people who reflect the brand.

Benefits

• Regular working hours
• Generous staff discount
• Incentives for meeting KPI and store targets
• Service rewards for loyal employees
• Up to 3 Kindness Days per calendar year to volunteer at any charity or voluntary organisation
• Time in Lieu policy
• Learning and Development Program

What we look for

• Confident in meeting sales and performance targets
• Outstanding planning and organising skills
• Experience of using data provided to make sound commercial and business decisions
• Ability to work collaboratively within a feedback culture
• Team coaching and development
• Outstanding communication and operational skills
• Leadership skills to achieve personal and business success.
• Flexibility to work across Sunday to Saturday is required.
• Experience in retail and people leadership is preferred

Diversity Statement

At The Body Shop, we firmly believe that equality is a human right and that all people should have an equal opportunity to pursue their dreams and aspirations. We are committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is recognized. We value diversity and consider all applicants for employment without regard to race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status. We are proud to have a number of different active employee inclusion networks that serve not just as catalysts for change, but also to build a spirit of diversity, equality, inclusivity, and provide safe supportive spaces for engagement and solidarity for members of these communities. The Body Shop is also committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs and activities. To request a reasonable accommodation, please let us know in your application.