Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people
*who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.
If you'd like to know more about our reconciliation commitment, click here
Reconciliation | Wellways*

• Build a rewarding career with an organization that truly puts people first
• Hybrid Full-time role based at Fairfield VIC
• $44.58 to $47.97 p/hr (SCHADS Level 4B) + Superannuation + Annual Leave Loading + NFP Salary Packaging Benefits

What You Bring
You bring both technical capability and a thoughtful, collaborative approach. You communicate in a clear and approachable way, and you are adaptable and able to adjust as priorities and circumstances evolve. You value building positive working relationships and contribute to a team culture where challenges are met with curiosity and resourcefulness.

About Your Next Opportunity
The Endpoint Administrator is responsible for the end-to-end lifecycle management of IT assets, including the configuration, deployment, and ongoing maintenance of laptops, mobile devices (primarily iOS), and desktop operating environments (Windows 11).

You will provide comprehensive Level 1 and 2 technical support, encompassing the diagnosis and resolution of a diverse range of IT issues. This role will work closely with other members of the Business Systems Transformation (BST) team and external service providers to deliver seamless IT services and contribute to the broader strategic goals of the organisation.

Please click here to download a copy of the position description to see further details relating to this role.
To be successful in this role, you will also need:

• Qualification, or equivalent experience in a similar organisation and role, in Computer Science, any Information-Technology related field from an accredited institution, or Microsoft 365 certification as an Endpoint Administrator Associate
• Proven experience in hardware and application administration, configuration, and troubleshooting
• Proficient in Microsoft 365 Tools, Microsoft Windows 10/11, Microsoft Intune, Remote Support Tools and the Microsoft Office Suite
• Working rights in Australia
• Satisfactory National Police Check, Working with Children Check and NDIS Worker Screening Check, or willingness to undertake
• Satisfactory Queensland Child Safety and Personal History Screening Check (LCS2), or willingness to undertake
• NDIS Worker Orientation Module Completion Certificate

About Us
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year

Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

What We Offer

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Justin McKenzie, Enterprise Solutions and Infrastructure Manager on
To apply for the Endpoint Administrator role at Wellways, please submit the following:

• Your resume, outlining your relevant experience and qualifications.
• A cover letter that introduces yourself and explains your interest in the role.
• A written response (maximum 300 words) to a scenario-based question.

Please click here to view the scenario and include your response as part of your application.

Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement
Job Description Summary
Rewarding role supporting IT systems and assets at a not-for-profit, ensuring smooth setup, maintenance, and troubleshooting organisation-wide.

Culture
We're passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How To Apply
This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.

Please select "Apply" below to complete your application.

Applications Close
14/09/2025