Briefings & Correspondence Officer

About the role:

The Briefings and Correspondence Officer provides a central coordination point in the Office of the Minister for Health and Ambulance Services for all incoming and outgoing correspondence and briefings. The position also provides support for front of house reception services as required. You will be required to liaise with a range of stakeholders, so diplomacy, discretion and a strong customer service attitude are vital. You should possess excellent administrative process skills, reliability, and sound judgement to ensure that the presentation of the Ministerial office to all stakeholders always evidences professionalism, compassion, and accountability.

About us:

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

About you:

The successful candidate will:

• Track and monitor incoming and outgoing correspondence and briefings, liaising with colleagues as required to ensure that deadlines are met
• Create and distribute appropriate reports to reflect current tasks in the office.
• Liaise effectively with departmental senior management, other government and non-government organisations, and, at times, external clients to understand their needs, develop options, and respond accordingly, ensuring that all issues are pro-actively addressed.
• Process and pay invoices, using a procurement card as approved, and monitor the stock of office supplies.
• Monitor and manage internal information and communication systems including Microsoft Teams sites, shared mailboxes, and SharePoint.

What we offer:

• The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
• A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
• A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply:

Applications should include a resume and a cover letter. Click the `Apply' button to view further information about the role including key contact details and the advertisement closing date.

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.

If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly.

Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.