Health Care Services Assistant

3 days ago

Lithgow, New South Wales, Australia Westfund Health Insurance Full time $60,000 - $80,000 per year

35-hour week based in Lithgow

Fitness passport available

Staff discount on health insurance

About the role

We're seeking a detail-oriented and proactive Health Care Services Assistant to support our Health Care Services team in delivering safe, compliant, and high-quality allied health services.

Key Responsibilities:


• Conduct control testing and audits across Eye Care, Dental, and Wellbeing services.


• Investigate member feedback and support continuous improvement initiatives.


• Manage provider onboarding, claiming error resolution, and feedback within our Provider of Choice Network.


• Collaborate with clinical teams to embed safety and quality controls.


• Support accreditation and risk management activities.

What You'll Bring:


• Qualifications in business administration or equivalent experience.


• Strong knowledge of NSQHS standards and clinical regulatory frameworks.


• Experience in clinical auditing, compliance, and stakeholder engagement.


• High proficiency in Microsoft Office and excellent communication skills.

Values & benefits

  • 6 month paid parental leave
  • 5 weeks annual leave + 17.5% leave loading
  • Staff discount on health insurance
  • Modern office environment
  • Fitness passport available

About us

Westfund is changing the way Australians see private health insurance. We helped to found the industry way back in 1953 and have since grown to become one of the leading not-for-profit private health insurers in the country. Today, we have over 200 employees and locations across NSW and Queensland. We are one of the fastest-growing health insurers in the country, with over 110,000 people trusting us to manage their health.

We've got big ideas for the future and are looking for talented and driven people that can help us achieve them.

We'd love to hear from you

If you are interested, please apply for the position by 4.00pm on 27 October 2025 or call Fiona Van Der Velden, Human Resources Manager on for a confidential discussion.

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