Business Banking Manager

7 days ago

Greater Adelaide SA, Australia NAB - National Australia Bank Full time $120,000 - $180,000 per year

Business Banking Manager - Adelaide

Job number: 803611

Primary position location: SA- Adelaide inner

Category: Business Banking

Work type: Permanent Full time

Closing at: Oct :55 ACST

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  • Fantastic full-time opportunity to join our Adelaide team and manage a diverse portfolio of key SME customers.
  • Manage portfolio of commercial broker and proprietary customers with footings up to approx. $60m
  • Provide financial advisory services, fully integrated financial solutions and risk management for customers with Business Lending and Business Deposits.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Business Banking Manager, you will join Ross Whitman and the Adelaide Metro Business Banking team that's doubling down on customer obsession.

Each day, you'll go above and beyond to:

  • Take charge of every step in the lending journey, ensuring a seamless and exceptional experience for brokers and customers with lending facilities
  • Lead the way in maintaining top-tier service standards for commercial brokers, ensuring nab's service excellence shines through in every interaction with customers and brokers

  • Collaborate closely with the BDM team to inspire innovation, boost performance, and achieve ongoing success together

  • Assess economic value and risk potential of new business

  • Educate customers about their business options and providing sound advice about risk and opportunities for growth

  • Proactively leveraging networks of internal and external contacts to help identify new referral opportunities

  • Implement initiatives to support customer acquisition in my local market

  • Talk to customers about their proposed annual business plans

  • Prepare and submit customer lending proposals

We're looking for the best and brightest to deliver the best for our customers. You'll need:

  • A hunger to find new opportunities with the goal of building long lasting relationships.
  • A genuine passion for customer service.
  • Excellent communication skills.
  • A curiosity to drive efficiencies and effectiveness across the team, business partners and overall value chain by modelling NAB's values and behaviours
  • Experience in lending and sound ability to read and interpret all aspects of customer financials.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit To discuss adjustment requirements, please contact the NAB Careers team via (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

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