Service Delivery Team Leader

1 week ago

Cairns, Queensland, Australia integratedliving Australia Full time $76,187 per year
  • Grow your leadership career in a values driven role.
  • Enjoy flexibility while making a real impact for your community.
  • Work from home, leading a remote team who are committed to providing excellence in care.

Your Role

With no two days the same, you will undertake a variety of duties and responsibilities, including, but not limited to:

  • Coaching and mentoring your team to reach their potential.
  • Managing recruitment, onboarding, and compliance processes.
  • Handling service issues and complaints with empathy and professionalism.
  • Coordinating WHS requirements and promoting safe work practices.
  • Collaborating with internal teams to ensure smooth service delivery.
  • Creating a service environment where the client is at the centre of everything we do.

With a structured onboarding program, you'll be supported by an empowering leadership team who will guide you to lead with autonomy and trust.

You'll also enjoy the flexibility that a work from home role offers, while being part of an inclusive team that is making a real difference.

This is a work from home role and attracts a salary of $76,187 +super + NFP salary packaging benefits.

About You:

  • Certificate IV in Community Care or a related field, or demonstrated industry experience.
  • Experience in leading and supervising a team (not essential).
  • Strong organisational, communication, and time management skills.
  • A proactive mindset and ability to juggle multiple priorities.
  • A love for supporting others and building a great team culture.
  • Valid driver's licence, police check, and Working with Children clearance.

About Integrated Living

At integratedliving, we strive to be the leading provider of health services across rural, regional, and remote communities in Australia. Our mission is to enhance health outcomes for older Australians, empowering them to live independent and active lives.

Offering a diverse range of health and wellbeing options, we specialise in in-home, aged-care support tailored for individuals and their families.

Ready to lead with heart and purpose?

Apply now and take the next step in your leadership journey with integratedliving.

While a closing date of Friday the 29th of August does apply, please don't delay applying, as we may close applications early.

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