Warehouse Supervisor

SKUTOPIA is on a mission to democratise and decarbonise logistics.

SKUTOPIA is a deep-tech logistics company operating under a dual RaaS (Robotics-as-a-Service) and SaaS model. We deliver end-to-end, AI-powered robotic fulfilment for retailers - eliminating inefficiencies inherent in traditional 3PL models, such as human error, high labour costs, and carbon-heavy processes.

Our advanced robotics and proprietary AI empower our customers to scale faster with high-speed, high-quality fulfilment at a fraction of the typical cost - while also driving both revenue and profit growth.

Founded in 2018 by Talea Bader and Emily Townsend, SKUTOPIA began as Sydney's first eCommerce co-working space. After witnessing firsthand the logistics challenges faced by SMBs, the founders evolved the business into a tech-first fulfilment solution.

About The Role:

Reporting to the FC Manager, as the Warehouse Supervisor in our e-commerce fulfilment facility you will be responsible for leading the team of operators in tasks related to receiving, storing, picking, packing and shipping our products accurately and efficiently. As the site 2IC, you will take an active role in ensuring the team is supported throughout business operations and will take on responsibilities for escalating issues to the broader organisation as required in the FC Managers absence. Initially this role will primarily be conducted within normal business hours but will also be required to accommodate evening shifts as required.

In this role you will:

• Provide effective team leadership: lead and motivate a team of warehouse personnel, providing guidance, training, and support to ensure daily tasks are completed efficiently.
• Provide operational oversight: supervise daily warehouse activities, including receiving, picking, packing, and shipping, to maintain a high level of accuracy and productivity.
• Maintain a focus on quality: ensure that all products are handled, stored, and shipped in compliance with safety and quality standards.
• Be a health & safety champion: promote and enforce health and safety procedures to create a safe working environment. Conduct regular safety checks and report any issues promptly.
• Assist in Fulfilment Centre Operations: collaborate with other departments to assist in the overall running of the fulfilment centre, ensuring all operational needs are met. Assist in troubleshooting operational issues and engage relevant internal and external stakeholders as required.
• Contribute to process improvement: you will proactively work with Operations Excellence to identify opportunities for process improvement within the warehouse and contribute ideas to enhance overall efficiency and quality of service.

We think you will need:

• Ideally experience in warehouse supervision or a similar role within a fast-paced environment.
• Strong leadership and team management skills. Working with people is what you enjoy most about your role.
• Excellent organisational and multitasking abilities.
• Flexibility in working hours to accommodate changing operational needs.
• Strong communication skills and the ability to work collaboratively with other departments. You don't shy away from engaging others, even if it is communicating challenges and problems to solve.
• Problem-solving skills and attention to detail.
• Commitment to maintaining a safe and organised work environment.

When you join us, you'll be an important pillar of a rapidly growing company. From day one you will be challenged to take risks, think big and make an impact while getting lots of love and support from the team. With our expected growth over the next 12 months, this is a role with plenty of breadth and variety where you can grow with us and be proud of what we achieve together.

We proudly welcome people from all diverse backgrounds. When you join SKUTOPIA, we want you to bring your whole self to work and we value your unique contribution.

What's next?

If you're keen to find out more, apply now with your resume and we'll be in touch soon to schedule an initial screening call where we will walk you through the recruitment process. Usually, we kick things off with a "getting to know you" interview, then we'll ask you to tackle a take-home challenge or case study, and wrap it up with a final interview.

Still on the fence?

We know that statistically, some groups are less likely to apply for a role than others, depending on their perception of whether they meet some or all of the criteria. If you have most of the things we're looking for, we encourage you to apply