Inbound Sales Consultant

We're looking for a compassionate and customer-focused Residential Sales Consultant to join our team at Aussie Broadband. In this role, you'll support new and existing customers by helping them find the right products and services, while building strong relationships and contributing to a positive team culture. You'll thrive in a fast-paced environment, meet sales targets, and ensure accurate data entry, all while delivering a warm and professional experience.

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of 'Be good to people' everyday.

Join us as we continue to grow and make a mark as the 5th largest telco in Australia

Why work for Aussie? 

Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we're growing fast and not slowing down

Our fantastic culture lives and breathes our values:

• Don't be ordinary, be awesome

• Think BIG

• No bullsh*t

• Be good to people

• Have fun

We are proud to be a B Corp Certified company, which means we're good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.

We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.  

But don't just take our word for it – We have been named one of the top employers in Australia by HRD magazine.

The good stuff

• 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)

• Discounted internet up to the value of $109 per month

• 20% off our Mobile services 

• Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Origin, Specsavers, HCF and many more

• Celebrating you With monthly rewards and recognition

• Internal training and resources for you to continue to learn, grow and achieve your career goals

• Yearly allowance for amazing Aussie merch

• Fitness Passport for access to multiple gyms and pools across Australia

Let's talk about you

You're someone who brings warmth, empathy and a genuine desire to help others. You thrive in fast-paced environments, enjoy connecting with people, and take pride in delivering thoughtful, customer-focused solutions. You're organised, attentive to detail, and love working as part of a supportive team.

• Communicates clearly and kindly with customers and colleagues

• Enjoys helping people make informed decisions

• Is confident using computer systems and entering data accurately

• Has strong time management and personal organisation skills

• Is flexible and open to learning new things

• Brings a calm and constructive approach to problem-solving

• Has experience in customer service or sales (ideally 3+ years)

• Understands the importance of confidentiality and professionalism

• Is motivated by shared goals and team success

How will you support our "Why?"

At Aussie Broadband, our purpose is to connect people with passion. As a Residential Sales Consultant, you'll be part of a team that supports new and existing customers with care and confidence. You'll help people find the right solutions, build trust through every interaction, and contribute to a culture that values authenticity and growth.

• Identify customer needs and offer tailored product solutions

• Provide clear, helpful information to support decision-making

• Meet sales targets and KPIs through thoughtful engagement

• Accurately enter customer details into our systems

• Escalate customer concerns with care and professionalism

• Build strong relationships with customers and team members

• Contribute to a positive, inclusive and high-performing team culture

Ready to join?

Hit the apply button to submit your application and our fantastic team will be in touch

Even if you feel you don't meet all the requirements, we'd still love to hear your story. We like to think outside the box with the people we hire.

If you have any questions, get in touch today with our team at 

Just a heads up, we can't take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out

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