Telstra Retail: Casual Customer Service

2 days ago

Port Lincoln South, Australia 9d23b029-d520-4cb7-85b6-9c2a68123c0e Full time $40,000 - $60,000 per year

Ready to Make a Difference? Join Our Iconic Team at Telstra

At Telstra, we're more than just a leading telecommunications company-we're where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an
iconic Aussie brand
that's been connecting Australians for generations. You won't just be a friendly face in-store-you'll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

What You'll Be Doing:

  • Deliver Exceptional Customer Experiences:
    Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
  • Be the Go-To Tech Expert:
    Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
  • Achieve and Excel:
    Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.

Collaborate and Contribute:
Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

  • Generous Discounts:
    Enjoy
    30% off Telstra services
    and exclusive offers with over
    240 brands and partners
    .
  • Leave Options:
    Take advantage of
    16 weeks of paid parental leave
    , the
    Telstra Extra Day Off
    ,
    gender affirmation leave
    ,
    Cultural Leave
    ,
    Blood Donor Leave
    , and the ability to purchase up to
    4 weeks of additional leave
    .
  • Training & Career Growth Opportunities:
    Access over
    17,000 learning programs
    with LinkedIn Learning, and develop your career with our
    Future Ready program
    designed to build on your skills and prepare you for your next step.
  • Flexibility:
    We offer flexible working hours and a supportive approach to parental leave-
    do it your way
  • Recognition & Rewards:
    Benefit from
    monthly performance rewards
    and a range of recognition programs to celebrate your success.
  • Inclusive Culture:
    Join a diverse and inclusive team where everyone's unique perspective is valued and respected.

It You We're Looking For?

  • Great Communication Skills:
    You're a natural at connecting with people and making their day better.
  • Solution-Oriented Approach:
    You enjoy thinking on your feet and tailoring solutions for each customer.
  • Sales Drive:
    You're motivated to achieve (and exceed) sales targets and KPIs.
  • Passion for Learning:
    You're eager to grow and develop your skills in a dynamic environment.
  • Resilience and Positivity:
    You have a can-do attitude, even when things get busy.
  • Customer-Facing Experience:
    Previous experience is a plus but not required-bring your enthusiasm and we'll teach you the rest

How to Apply:
Ready to kickstart your journey with us? Click "Apply Now" to submit your application After applying, keep an eye out for an email from our partner, HireVue, to complete the next step in our assessment process.

Join Us at Telstra Retail:
When you become part of the Telstra team, you're joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can't wait to see what you'll bring to our team

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