Arranger/Conductor

Have you considered a career helping people and families through a difficult time in their life?

You may not have considered this industry before, but we provide essential services to families across Australia, New Zealand and Singapore as they celebrate the lives of their loved ones. Working with InvoCare is truly a unique and rewarding opportunity, you will:

• Work with incredibly committed and caring people in a PURPOSE driven organisation.
• Experience the PRIVILEGE of honouring life and serving families in everything we do.
• Have a strong sense of PRIDE in the work you do each day.
• Access career PROGRESSION…. over 20% of our roles are appointed from within
• Demonstrate your POTENTIAL as you achieve your goals and targets and grow with us
• Access birthday, paid parental leave and all of our other benefits programs (Thrive salary packaging, Thrive purchasing power etc.)

W.D. Rose Funerals is part of InvoCare, a funeral industry leader which operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing.

As a full or part time Arranger Conductor, your working career could mean a whole lot more serving families in your local community to arrange and prepare all aspects of the funeral service for their loved one. This role will offer you new life skills, personal growth and development, the opportunity to earn qualifications and progress your career in a personally rewarding industry.

Duties of an Arranger Conductor include:

• Plan, coordinate and implement all aspects of the funeral service for a family and inform them with the various options available to honour their loved one.
• Work closely with the family from first contact to guide them through what is required and respond to their requests with service options and solutions
• Implement the funeral plan on the day, direct the team and provide support and guidance for the family

About you:

• You are looking for a fulfilling career path with supportive management to help you succeed
• Have strong customer service ethos and pride yourself on service delivery, problem - solving and customer satisfaction
• Have a professional attitude, have empathy and compassion towards people
• Be at ease working with grieving families and the deceased
• Have a sense of fulfillment in helping families in their grief whilst maintain composure and professionalism
• Have experience in customer service, aged care, hospitals, not-for-profit, event management and other care industries are beneficial, however not essential
• Possess a full, unrestricted, driver's license

Benefits of joining InvoCare:

You may not have considered this industry before, but we provide vital services to families to assist them to celebrate the lives of their loved ones in a way that they would have wanted. The benefits you can receive include:

• Reward and recognition programs - we support your career growth and development with a focus on continuous improvement and learning
• Detailed, tailored induction and training programs to help you succeed
• Flexibility with either full or part time options to work around your lifestyle
• Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
• Great culture, with networking opportunities across the business and with peers
• Birthday and paid parental leave
• Free access to Thrive Wellbeing app & our Employee Assist Program (EAP)

How to Apply:

InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. If you are looking for a role that makes a meaningful difference and supports families in your community, click on apply and submit your application.

To learn more about careers at one of the InvoCare brands please visit our careers page:

At InvoCare we are committed to building a respectful, diverse and inclusive workplace which reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures.