Client & Product Implementation Project Manager

23 hours ago


Melbourne, Victoria, Australia Janus Henderson Investors Full time $90,000 - $120,000 per year

Why work for us?

A career at Janus Henderson is more than a job, it's about investing in a brighter future together. 

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.

Our Values are key to driving our success, and are at the heart of everything we do:

Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

If our mission, values, and purpose align with your own, we would love to hear from you

Your opportunity 

  • Manage and coordinate implementation activity for institutional segregated mandates and Janus Henderson registered products including acquiring a full understanding of requirements, documentation of runbooks, participate in calls regarding events, supporting the operational and implementation components as well as instructing and being responsible for the set up across relevant internal/external parties.
  • Assist with coordinating the finalisation of legal agreements for onboarding such as IMA agreements and investment guideline reviews.
  • Input into launch dates with key stakeholders considering complexity of product structure/changes and pending pipeline of events.
  • Ensure a detailed understanding of the various internal operating models and articulate the impact of new client/product structures or changes to existing structure.
  • Successfully supporting implementation of multiple events of different complexity, simultaneously.
  • Host and chair meetings including regular internal and externally facing working group meetings, document and share meeting minutes and action logs.
  • Coordinate seeding and de-seeding activity within Janus Henderson products.
  • Daily interaction and monitoring of deliverables from TPA's.
  • Support the Derivatives Onboarding process for new Funds and Clients in conjunction with the relevant global teams.
  • Carry out other duties as assigned.

What to expect when you join our firm

  • Hybrid working and reasonable accommodations
  • Paid volunteer time to step away from your desk and into the community
  • Support to grow through professional development courses, qualification reimbursement and more
  • All-inclusive approach to Diversity, Equity and Inclusion
  • Parental leave benefits
  • Complimentary subscription to Headspace – the mindfulness app
  • Corporate membership to ClassPass and other health and well-being benefits
  • All employee events including networking opportunities and social activities

Must have skills

  • At least 7 years of experience in client/product transitions activity with in-depth knowledge of client and product account structures.
  • Familiarity with trading of derivatives, required documentation for trading of derivatives and operational impact of derivatives in client/product accounts.
  • Comprehensive knowledge and understanding of various fund implementation activities.
  • Ability to identify potential areas for errors, risk, and the management of both.
  • Proficiency and understanding of an Operations control environment.
  • Understanding of the Australian financial services marketplace and its component parts, across the Retail, Wholesale and Institutional channels
  • Highly analytical and able to work on sophisticated transition activity in a fast-paced environment. Organised, methodical and structured approach to the role.
  • Strong focus for servicing internal and external clients at a high level.
  • Able to build and cultivate relationships with Investment and Distribution teams (sales and client service) plus other stakeholders.
  • Ability to quickly build rapport and trust with a sophisticated client base.

Nice to have skills

  • An Investment Operations and / or client/product background.
  • Experience in a role overseeing third party providers, highly regarded.
  • Ability to handle small projects and participate in larger business projects.
  • Hard working, approachable and able to work well across a team.
  • Appetite to help build and develop a rapidly growing business.

Supervisory responsibilities

  • No

Potential for growth

  • Mentoring
  • Leadership development programs
  • Regular training
  • Career development services
  • Continuing education courses

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.

At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at


#LI-GL1 #LI-Hybrid

Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion).

All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.


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